Gabriel Montero

Gen AI Project Manager (RSM)

RSM

Jan 2025 - Current (1 year 8 months)

I lead the implementation of GenAI-based automation solutions for U.S. clients. My responsibilities cover the full project lifecycle, from strategic management to active technical contribution. I design AI Agent architectures, execute advanced Prompt Engineering, and leverage coding agents for rapid prototyping. I coordinate cross-functional teams to deliver solutions that optimize operational efficiency and drive tangible business value. A key part of my work is designing and delivering automations that support SOX compliance through controlled workflows.

IA Automation Solutions Consultant

freelance

Jan 2024 - Jan 2025 (1 year 1 month)

Offered Freelance Consulting and development services in Chile, utilizing Java, Cloud and Agentic Automation (Make. N8N, Uipath, Automation Anywhere, Blueprism, among others) to address specific business challenges for small companies, including automating repetitive tasks and building robust applications and integrations with enterprise applications.

Intelligent Automation Lead | RPA Architect | RPA Manager

Deloitte

Jan 2018 - Jan 2023 (5 years 1 month)

Technical Lead, responsible for the design and implementation of enterprise architectures using RPA technologies (BluePrism, UiPath, Automation Anywhere). Led a team of 12 in delivering high-impact projects across Chile and Canada, reporting directly to the AI Partner. Led the implementation of RPA projects for a wide range of clients, achieving up to a 30% reduction in time and costs. Increased competitiveness and profitability for organizations such as Definity Insurance (Canada), Banco Santander Chile, Conestoga College (Canada), Fresenius Kabi, Australis Mar, Cardif, and Sodimac. Successfully designed and deployed RPA architectures supporting over 100 bots, resulting in the automation of more than 50 processes in a scalable and highly a

Guidewire Project Manager

Guidewire

Jan 2015 - Jan 2018 (3 years 1 month)

Led a team of 10 in delivering Guidewire software solutions to Canadian clients, including W.S.I.B. and Definity Insurance. Reported to the Industry Solutions Partner, overseeing the successful completion of implementation projects. Led the Guidewire implementation support team for Canadian clients, providing 24/7 service and coordinating efforts across Chile, Canada, and India. Effectively resolved issues and improved operational efficiency, resulting in a 50% decrease in user-reported incidents. Managed the creation of a Center of Excellence that provided implementation and support services for Guidewire technology to various clients in the US and Canada.

Senior SOA Consultant

Deloitte

Jan 2008 - Jan 2015 (7 years 1 month)

Responsible for the implementation of Service-Oriented Architecture (SOA) integrations and J2EE components, with extensive experience in high-impact projects for leading companies. Reporting to the Integration Systems Manager. Substantially improved client process efficiency and accuracy, leading to a 50% faster turnaround time and a 20% boost in customer satisfaction. I contributed to the modernization of core systems by implementing web services, PL/SQL and Java technologies, enabling the expansion of product offerings to new channels and driving a 30% increase in sales for clients including Wom, Movistar, Claro, and AFP Habitat.

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