Gabrielle Gordon Sr. Product Designer

Sr. Product Designer

Swimlane

Dec 2022 - Current (3 years 7 months)

• Solved complex workflows end-to-end for B2B security automation, driving strategy, ideation, & design decisions from discovery through release • Diagnosed user pain points & collaborated with PM to refine requirements based on research findings • Designed configuration (RBAC, password management, & automation) related experiences ensuring a balance between flexibility & simplicity • Partnered with engineering to creatively work around tech debt

Sr. Product Designer

Shippo

Oct 2021 - Nov 2022 (1 year 2 months)

• Conducted user interviews & led feature-specific research, bringing clarity to ambiguous problems • Translated research insights into product vision & direction rooted in user needs, & facilitated cross-functional alignment • Distilled complex label creation workflows (international shipping) into simple, scalable solutions that worked across Shippo's product & partner platforms like Wix

Product Designer (Contract)

Slack

Mar 2021 - Oct 2021 (8 months)

• Designed activation flows for the Day 1 team, leveraged metrics to test hypotheses • Created end-to-end user flows & built interactive prototypes for user testing & stakeholder alignment • Partnered with the User Research (UXR) team to run tests & validate research findings

Sr. UX Designer

Sirion

Jun 2020 - Mar 2021 (10 months)

• Built a WCAG AA-compliant Design System from scratch, including two themes each with light & dark modes (four total) • Redesigned the product's IA & modernized the search & filter functionality to streamline contract management

Sr. UX Designer

TUNE

Jul 2019 - May 2020 (11 months)

• Led research & introduced user research into the product lifecycle (user interviews & usability studies) • Collaborated with PM to refine requirements based on research-backed user needs • Leveraged insights to design user-centered features for Tune's advertising platform

Sr. UX Designer

Core Scientific

Mar 2019 - Jul 2019 (5 months)

• Conducted on-site interviews & shaped requirements by surfacing pain points & inefficiencies, & teamed up with Engineering to navigate technical constraints • Created desktop & mobile prototypes for a Blockchain & AI server management tool • Updated a legacy Design System to meet AA compliance & adhere to device appropriate patterns (mobile vs desktop)

UI/UX Designer

ServiceNow

Jan 2018 - Mar 2019 (1 year 3 months)

• Led end-to-end design as sole UX Designer on a cross-BU initiative, influencing product strategy, & aligning stakeholders • Conducted interviews with internal stakeholders & external customers to surface requirements & create user-centered designs • Designed WCAG compliant keyboard-navigable flows • Built & maintained ServiceNow’s SVG icon library (400+ icons) • Created scalable components & worked with the Design System team to add the components into the Design System

Associate UI/UX Designer

ServiceNow

Apr 2015 - Dec 2017 (2 years 9 months)

• Designed & prototyped B2B solutions • Collaborated with engineering to ensure implementation went smoothly & matched mockups

Graphic Designer

Truly Nolen of America Inc

Jun 2014 - Apr 2015 (11 months)

Tucson, Arizona, United States

JuniorFront-end Developer and Graphic Designer

Nuanced Media eCommerce Amazon Marketing Services Agency

May 2013 - Jun 2014 (1 year 2 months)

Tucson, Arizona, United States

U

Graphic Design Intern

University of Arizona Campus Recreation Center

Feb 2013 - Jun 2013 (5 months)

O

Multimedia Consultant

Oscr

Aug 2011 - Jul 2012 (1 year)

Gabrielle Gordon

About

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