Gabriela Vera

Gabriela Vera

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Billing Coordinator - Appointment Setter
Cali, Valle del Cauca, Colombia

Contact Gabriela regarding: 
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Full-time jobs
Starting at USD8/hour

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Résumé


Jobs verified_user 0% verified
  • Heartlinks ABA
    Billing Coordinator
    Heartlinks ABA
    Oct 2025 - Current (1 year 1 month)
    I support the revenue cycle process by working closely with providers to review and validate
    session documentation, ensuring accuracy in service dates, schedules, place of service, treatment
    goals, and clinical records prior to claim submission. This process helps maintain compliance
    standards and supports timely reimbursement from insurance providers.
    In this role, I utilize platforms such as CentralReach, JiveTel, and SlickText to coordinate
    communication, manage documentation workflows, and support daily billing operations. Beyond
    billing responsibilities, I collaborate directly with providers and families as a Spanish-English
    interpreter during sessions, helping facilitate clear communication and suppo
  • HealthPrime Insurance
    Ensemble RCM Specialist
    HealthPrime Insurance
    May 2025 - Mar 2026 (11 months)
    Experienced Revenue Cycle Management (RCM) and Medical Billing Specialist with hands-on
    experience managing the full billing cycle, including eligibility verification, claims submission,
    payment posting, accounts receivable follow-up, and denial management. Worked with
    commercial and government insurance carriers, ensuring compliance with HIPAA regulations,
    payer requirements, and billing guidelines.
  • Chime
    Tier 2 Support Specialist
    Chime
    Aug 2024 - May 2025 (10 months)
    I supported members with complex banking-related requests, including account verification,
    profile updates, and case resolution. I regularly handled highly sensitive financial and personal
    information, including identity verification and confidential documentation, while ensuring
    compliance with security protocols and data privacy standards. Through detailed case
    management and clear written communication, I helped members navigate account-related
    concerns and achieve timely resolutions in a fast-paced, customer focused environment.
  • Talkiatry
    Bilingual Appointment Setter
    Talkiatry
    Feb 2023 - Mar 2024 (1 year 2 months)
    Acted as the primary point of contact for patients seeking mental health services, facilitating
    access to care through patient intake, appointment scheduling, and coordination with providers.
    Managed patient communications and follow-ups through Genesys (calls and text messaging),
    scheduled appointments using Zocdoc, and maintained accurate patient information and
    documentation within eClinicalWorks (eCW). Provided compassionate support throughout the
    onboarding process, addressed patient questions and concerns, and ensured a seamless
    experience while handling sensitive information in compliance with HIPAA regulations
Education verified_user 0% verified