Gabriela Ochoa

Gabriela Ochoa

About

Detail

Bilingual Operations & Customer Experience Specialist | Marketing & Client Support | English & Spanish
Caracas, Capital District, Venezuela

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Résumé

Jobs verified_user 0% verified
  • fluentalent
    Workforce Solutions Advisor
    fluentalent
    Feb 2025 - Apr 2026 (1 year 3 months)
    I drive business expansion in the U.S. by connecting organizations with elite bilingual talent. I specialize in eliminating client churn caused by delayed response times, integrating solutions that optimize cost structures and ensure flawless operational execution. This allows leaders to delegate with confidence and focus on their strategic growth.
  • M
    Sales And Marketing Specialist
    Maqueta Uno Backline
    Apr 2023 - Jul 2026 (3 years 4 months)
    Digital Management & Client Attraction
    Designed and executed the comprehensive social media management strategy focused on attracting potential clients (lead generation) and increasing engagement.
    Managed direct communication channels, resolving doubts, handling requests, and providing customer service oriented toward retention and loyalty.

    Executive Assistance & Operational Support
    Directly assisted general management with schedule management, organization of corporate meetings, and screening direct phone calls.
    Managed executive communications via email.
    Coordinated service for the company’s client portfolio, ensuring effective follow-up and priority resolution of their needs
Education verified_user 0% verified
  • Universidad Central de Venezuela
    International Studies, International Business
    Universidad Central de Venezuela
    Apr 2025 - Aug 2026 (1 year 5 months)