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Gabriela Nolasco
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Customer Service Specialist | Claims Resolution | Chat, Voice & Email Support
Mejicanos, San Salvador Department, El Salvador
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Full-time jobs
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Jobs
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Customer Service Agent – Rise CreditThe Office GurusMay 2020 - Aug 2021 (1 year 4 months)• Provided customer support through voice, chat and email channels. • Performed email verification processes and customer account assistance. • Resolved customer inquiries while maintaining service quality standards.- Customer Service Agent – Lowe'sThe Office GurusAug 2019 - May 2020 (10 months)• Handled customer inquiries and service requests. • Delivered high-quality customer experiences.
- Customer Service Agent – Point & PayThe Office GurusMar 2019 - Aug 2019 (6 months)• Supported payment-related customer inquiries and account assistance.
- Claims Specialist – First American Home WarrantyTelus InternationalApr 2018 - Mar 2019 (1 year)• Managed claims processing and claims resolution. • Coordinated customer communications regarding warranty services.
- Customer Service Agent – ElasticThe Office GurusJan 2018 - Apr 2018 (4 months)• Provided support for banking and financial services customers.
- RCustomer Service RepresentativeRise ElevateOct 2016 - Jan 2018 (1 year 4 months)• Worked in Customer Service and Mail Flow operations supporting loan products.
- CCustomer Service Agent – SprintJan 2016 - Oct 2016 (10 months)• Provided mobile service support and issue resolution.
- CCustomer Service RepresentativeJan 2014 - Dec 2015 (2 years)• Customer Service, Sales and Retention support.