I am a technology professional with over three years of experience in technical support, web infrastructure, and cybersecurity. Currently at Hostinger, I handle advanced diagnostics involving DNS, SSL, and server performance, while also contributing to internal documentation, process automation, and cross-team technical collaboration.
My technical toolkit includes PHP, Python, Bash, and platforms like Grafana, Jira, and Intercom, which I use to improve efficiency and deliver exceptional support. I specialize in securing WordPress environments, diagnosing complex hosting issues, and building tools to support both customers and internal teams.
Security and resilience are at the core of my work. I’ve developed educational tools such as a ransomware simulator and a subdomain enumeration scanner, aligned with OWASP and NIST best practices. I’m currently pursuing a degree in Systems Analysis and Development and preparing for certifications like CompTIA Security+ and CCNA to expand my role in Support Engineering and SecOps.
I’m passionate about continuous improvement, knowledge sharing, and building secure, scalable, and high-performing systems.
