G
Gabriela Cardy
About
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Remote Customer Service & Healthcare Support Professional
Santo Domingo, Distrito Nacional, Dominican Republic
Contact Gabriela regarding:
work
Full-time jobs
Résumé
Jobs
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- RRemote Patient Monitoring / Medical Assistant / Medical ScribeJan 2021 - Jan 2022 (1 year 1 month)• Conducted outbound follow-up calls to patients, collected relevant updates, and entered information accurately for ongoing remote monitoring.
• Performed medical scribing, clinical documentation, and data entry using healthcare platforms including AdvancedMD and Practice Fusion.
• Supported healthcare billing and insurance-related workflows while maintaining organized, accurate patient documentation.
• Worked within structured remote call workflows using CRM and IVR-based systems for patient communication, follow-up, and documentation. - SAppointment Scheduling RepresentativeSimonMed & RadNetJan 2018 - Jan 2021 (3 years 1 month)• Scheduled patient appointments by phone for MRI, CT, and mammography services for U.S.-based diagnostic imaging networks.
• Provided clear appointment information, completed accurate data entry, and supported patients throughout structured scheduling workflows. 
Medical Sales RepresentativeAdvensusJan 2016 - Jan 2018 (2 years 1 month)• Performed outbound sales calls for an orthopedic braces project, combining customer service, product communication, and follow-up.- Customer Service RepresentativeAT&TJan 2014 - Jan 2016 (2 years 1 month)• Provided phone-based customer service in a call center environment and handled customer inquiries and service requests.
- Technical Support RepresentativeAcerJan 2013 - Jan 2014 (1 year 1 month)• Delivered telephone-based technical support and guided customers through troubleshooting and product-related questions.
Education
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- UDoctor of Medicine (M.D.)Universidad Autónoma de Santo Domingo (UASD)Jan 2018
- English Immersion ProgramUASDJan 2013
- Microsoft Office TrainingCentuJan 2010