GABRIELA BEATRIZ VASSALLO Freelance Translator | English Teacher | Interpreter

Alliance Manager

Active Cyber

May 2025 - Current (1 year 6 months)

Managing strategic alliances with Okta, Workday, Snowflake, and AWS — driving joint pipeline development and ensuring accurate attribution of partner-sourced opportunities in Salesforce. Co-selling motions with AEs and partner managers are a core focus, along with account mapping, executive connects, and SLED/government expansion.

Joint marketing campaigns — digital ads, webinars, events — come to life through close use of MDF funding to boost brand visibility and generate demand. Enablement is another key piece: certifications, sales training, and partner one-pagers designed to keep the ecosystem ready and informed.

On the Salesforce side, I administer the CRM's data model — object structure, validation rules, and f

Freelance Translator | English Teacher | Interpreter SP/EN/PT

Selfemployed

Mar 2019 - Current (7 years 8 months)

As a versatile language professional, I specialize in delivering high-quality translations, interpreting services, and personalized English teaching. With expertise in Spanish, English, and Portuguese, I assist individuals and businesses in breaking language barriers and achieving effective communication.

Translator: Providing accurate and culturally nuanced translations for documents, websites, and other written content.
Interpreter: Facilitating clear and precise communication in meetings, conferences, and events.
English Teacher: Offering customized language lessons tailored to individual goals, including grammar, conversation, and business English.

Partnership & Alliance Manager | Digital Marketing | Project Manager | PAM

layer Tecnologia

Nov 2021 - May 2025 (3 years 7 months)

As a Partnership and Alliance Manager, I lead the strategic management and development of partnerships with Atlassian, ManageEngine, Proton, and Zoho, ensuring the seamless adoption and integration of their solutions. I oversee the implementation and optimization of Zoho CRM and Zoho Campaigns, enhancing marketing automation and customer relationship management to drive engagement and efficiency.

I strategically manage technical projects, ensuring quality and efficiency across all phases while collaborating with cross-functional teams to streamline internal processes. Through the effective use of Jira and Confluence, I have successfully reduced delivery timelines by 20%, improving overall operational efficiency.

In the

Customer Success Specialist

layer Tecnologia

Jun 2021 - Jan 2022 (8 months)

During this period, I was responsible for managing the customer lifecycle, ensuring a positive experience from onboarding through ongoing engagement, with a strong focus on retention and relationship building. I acted as the primary point of contact for a portfolio of clients, developing tailored success plans to align our solutions with their business objectives. By closely monitoring customer engagement metrics and satisfaction indicators, I was able to proactively identify risks and opportunities to deepen product adoption. I regularly conducted check-in meetings and performance reviews, ensuring clients felt supported and that their evolving needs were being met. Additionally, I gathered and analyzed customer feedback, translating insig

Trilingual Service Desk Analyst

HCL Technologies

Nov 2020 - May 2021 (7 months)

Provided technical support and project coordination for corporate clients, ensuring seamless IT solution integration and driving high satisfaction levels. I managed cloud solution implementation and support, reducing service downtime by 15% and improving operational efficiency.

I also contributed to knowledge management processes, updating documentation and streamlining internal workflows, which significantly enhanced support team performance. My role required trilingual support (Portuguese, English, Spanish), delivering effective solutions while ensuring a customer-first approach. These skills strengthened my ability to collaborate across regions and cultures, a critical competency for global partnerships.

Office Manager - Multilingual Executive Assistant

Pan American School

Feb 2019 - Jul 2020 (1 year 6 months)

All chores linked to preparing and managing correspondence, reports
and documents; organize meetings, conferences, travel arrangements, implement and maintain office systems, maintain schedules and calendars, arrange and confirm appointments, organize internal and external events, handle incoming mail and other material, set up and maintain filing systems, set up work procedures, collate information, feed databases, manage data and information, communicate verbally and in writing to answer inquiries and provide information, liaison between educational and administrative staff and directors, develop best communication strategies with internal and external contacts, coordinate the flow of information both internally and externally, opera

Project Manager - Environmental Sciences Graduate.

Estudio Ingeniería Ambiental

Sep 2012 - May 2017 (4 years 9 months)

I was responsible for preparing and drafting monthly, quarterly, and annual environmental reports, along with presentations for submission to the Uruguayan Government, ensuring regulatory compliance and transparency. My work included the development of waste management and reuse plans, as well as overseeing operational, closure, and construction management plans for industrial plants. I coordinated the preparation and submission of environmental permits and conducted environmental impact assessments and site feasibility studies to support decision-making for new projects. On a monthly basis, I monitored and reported on surface and groundwater quality at both wastewater treatment plants and clean water facilities, ensuring alignment with env

M

Lic. In Environmental Sciences Sr

Montes Del Plata Stora Enzo

Jan 2011 - Sep 2012 (1 year 9 months)

Environmental development and safety of construction works during the construction of the cellulose plant and biomass electric power. Design and development of data base and tracking systems for different types of waste, from hazard up to residential. Delivery protocols, reports and follow-ups to the Inter-American Development Bank (IDB). Environmental management of construction waste.

Order Entry Manager for Commercial and Retail Markets

Verizon Business

Jun 2004 - Dec 2010 (6 years 7 months)

I held multiple positions within the organization, starting as Provisioner I and progressing to Provisioner II, Order Entry Specialist, and ultimately Order Entry Manager. I was responsible for overseeing the installation and provisioning of telecommunications lines for both retail and wholesale clients, working with a wide range of technologies including ATM, Private IP, Ethernet, Internet, Frame Relay, T1, T3, DSL, OC-3, OC-12, OC-48, OC-192, VoIP, and TCP/IP networks, all within a Unix environment using Hummingbird. Beyond the technical aspects, I created and delivered training materials to support internal staff development and led the successful implementation of Six Sigma methodology, earning my Green Belt certification in the process

Bilingual customer care service Supervisor (Help Desk)

Dell

Nov 2003 - Jun 2004 (8 months)

IT and customer care manager at the service of DELL in English.

GABRIELA BEATRIZ VASSALLO

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GABRIELA BEATRIZ VASSALLO

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