Funmilayo Ogunsanmi

U

Customer Service/Banking Operations

UBA America Bank

Jul 2021 - Current (3 years 10 months)

- Develops and implements polices and procedures for Operations team, Respond to customer's enquiries, Investigate customer's complaints, Prepare weekly banking operations report - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

Financial Advisor

IFE

Mar 2021 - May 2021 (3 months)

- Serves as an advisor to clients and proffer financial solutions for an assigned book of business. Actively solicits new and existing investments and insurance solutions from mass affluent customer segment, primarily Retail and Business Banking. - Based on individualized needs analysis, prepares recommendations for customized financial solutions to current and potential customers. Profiles customers and deliver recommendations to ensure these needs are met. - Delivers a diversified set of brokerage, investment and insurance and advice-based solutions with a financial planning mindset to meet the individualized investment needs of current and potential customers. - Increases assets under management by offering investment and insurance solut

S

Quality Assurance Tester

SwordCon Solutions LLC

Sep 2019 - Dec 2020 (1 year 4 months)

- Write test cases, plans and generate test data, Creating and Executing automated test scripts using testing software programs, Designing test plans, test scenarios and scripts. - Manage and report defects, Maintaining tasks and deliverables from testing to defect management on ALM and JIRA management tools.

Childcare Provider

United States Department of Defense

Jan 2017 - Feb 2018 (1 year 2 months)

- Oversee the safety of children in your care. Develop an effective cleaning plan to ensure all of the interactive areas are sanitary and safe. Create educational and fun activities for the children. Prepare and serve meals. - Keep up-to-date records of children’s development, routines, and interest. Develop and monitor schedules to ensure that children have enough rest, physical activity, and playtime. When necessary, administer first-aid or CPR to children. - Assist children, individually or in groups, with lesson projects and homework. Maintain excellent verbal and written communication with parents and guardians.

Tutor

Webster University

Aug 2015 - Aug 2016 (1 year 1 month)

- Preparing lesson plans in accordance with students' learning needs. Designing and presenting educational material. Tailoring lessons to accommodate differences in learning style and speed. Evaluating students' progress. - Preparing and disseminating progress reports at regular intervals. Remaining knowledgeable about and respectful of cultural differences within the classroom. Assisting students with their technical difficulties, where possible.

Funmilayo Ogunsanmi

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Funmilayo's behavioral traits
Funmilayo's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.