Fulufhelo Mukwevho

Fulufhelo Mukwevho

About

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Partner Support Associate at Mr D Food
Gauteng, South Africa
Contact Fulufhelo regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • M
    Partner Support Associate
    Mr D Food
    Apr 2022 - Current (4 years 7 months)
    Maintaining the restaurant device asset register.
    Managing the logistics process of getting devices to and from restaurants.
    Managing the warranty and repairs process with our service provider.
    Providing second level device support on tickets raised by restaurants or Mr D Food’s account management and support teams.
    Provisioning ready-to-use devices in accordance with restaurant integration timelines
    Performing software and firmware updates on all or individual devices.
    Identifying device connectivity problems and deciding on connection enhancing activities.
    Investigation and minimization of order exceptions due to system failure and escalating performance issues to our service provider and the Mr D Food d
  • M
    Device Support Associate
    Mr D Food
    Apr 2022 - Current (4 years 7 months)
  • PINEAPPLETC
    Senior Key Account Specialist
    PINEAPPLETC
    Sep 2020 - Apr 2022 (1 year 8 months)
  • PINEAPPLETC
    Customer Service Specialist
    PINEAPPLETC
    Sep 2019 - Apr 2022 (2 years 8 months)
    Handling all things customer related.
  • B
    Product and Technology Specialist
    BOTTLES Groceries and Liquor
    Jan 2019 - Sep 2019 (9 months)
    My Tasks are but not limited to, Dispatching and Managing of client orders, Tech and Office IT Support,Product and Pricing (Updates, additions and maintenance).
  • B
    Pricing and product specialist
    BOTTLES Groceries and Liquor
    Jun 2018 - Sep 2019 (1 year 4 months)
  • Capcorp Consulting
    Call Center Agent
    Capcorp Consulting
    Jan 2018 - Jun 2018 (6 months)
  • W
    Customer Service Specialist
    WEBHELP SA
    Feb 2015 - Jun 2015 (5 months)
    Handling Small Business clients queries under Vodafone UK, including but not limited to, lodging disputes, crediting accounts, general service related issues and accounts management.
  • Atomic
    Sales Promotions Specialist
    Atomic
    Jan 2010 - Dec 2015 (6 years)
    Handling promotions, assisting in activations and tracking individual sales for various companies.
Education verified_user 0% verified
  • C
    Sound Engineering Diploma, Sound Engineer
    CityVarsity
    Jan 2016 - Jan 2017 (1 year 1 month)