Fretzel Densing

With a combined 9 years of experience in customer service and support across both in-person and online environments, I have honed my skills in providing exceptional service and resolving customer inquiries efficiently. Throughout my tenure, I have had the opportunity to undergo extensive training and receive one-on-one evaluations, which have enabled me to develop the ability to deliver proactive and timely support. This ensures that customers consistently feel cared for and valued. In my most recent role as an Online Customer Experience Specialist, I handled approximately 100 tickets per day, providing support to a wide range of customers. This experience has equipped me with the ability to carefully handle each customer with attention and professionalism.