FREDERICK T CONNOR

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Substitute Teacher

Prosper ISD

Dec 2025 - Current (6 months)

Deliver engaging and structured instruction across multiple grade levels, ensuring continuity of learning in diverse classroom environments. Adapts lesson plans to meet student needs while maintaining district standards and classroom discipline. Applies strong communication and organizational skills to manage classroom dynamics effectively. Demonstrated flexibility and problem-solving skills to support academic objectives and student success.

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Learning Facilitator 3 (Contractor)

Centene (via GP Strategies)

Jul 2025 - Sep 2025 (3 months)

Delivered targeted training programs for ERP and healthcare systems, designing curriculum and eLearning modules aligned with adult learning principles. Facilitated virtual and in-person sessions, adapting materials to meet diverse client needs. Evaluated training effectiveness through participant feedback and session debriefs.

Technical Systems Trainer (Contractor)

TEXAS ONCOLOGY

Jan 2025 - Jun 2025 (6 months)

Designed and branded comprehensive instructional materials, establishing clear visual hierarchies and applying a modern aesthetic to outlines and foundational content. Developed detailed curriculum content, crafting visually engaging job aids and scenario-based materials that served as cohesive visual narratives to reinforce new workflows and policies. Transformed existing content to deliver technical and soft skills training across all organizational levels, ensuring effective knowledge transfer through face-to-face sessions, virtual workshops, and asynchronous e-learning.

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Business Project Specialist (Contractor)

GuideWell Healthcare

Jul 2023 - Sep 2024 (1 year 3 months)

Spearheaded the visual design and implementation of diverse learning programs (ILT, eLearning, blended formats), ensuring the final collateral maintained a cohesive and professional visual identity across all modalities. Designed and produced visually engaging learning collateral, including professional presentations, editable training guides (participant/facilitator), job aids, and micro-learning videos, applying visual storytelling to complex content. Collaborated with operational readiness and business partners to accurately define content and learning objectives, directly influencing the strategic design and branding of all project communication and training materials.

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Operations Technical Trainer

Leading Edge Administrators

Nov 2021 - Jun 2023 (1 year 8 months)

Designed and implemented interactive instructional content using multiple delivery modalities, including eLearning, CBT, printed materials, and video, ensuring learner-centered materials elevated the overall training experience. Methodically analyzed performance disparities to inform the visual development and refinement of comprehensive training materials and tools, ensuring design choices directly addressed performance gaps. Conducted new hire orientation and leadership development programs, demonstrating experience designing materials for leadership audiences.

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Training Specialist

MHK (MedHok)

Apr 2021 - Nov 2021 (8 months)

Designed training modules and job aids for enterprise healthcare software used by clinical and operations teams. Built visual documentation and knowledge base content simplifying technical workflows and navigation. Supported LMS course uploads, learner assessments, and content updates.

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Manager, E-Learning and Content Specialist (Contractor)

Smarticles Academy

Dec 2020 - Mar 2021 (4 months)

Directed the full cycle of online e-learning initiatives by managing the development and delivery of computer-based virtual courses. Designed and refined engaging digital training material, produced multimedia assets, and created comprehensive documentation to facilitate the adoption of new educational tools.

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Implementation & Training Specialist

InSync Healthcare Solutions

Jan 2020 - Nov 2020 (11 months)

Created user guides, video tutorials, and onboarding modules for a cloud-based EMR/PM system. Delivered technical training for administrators, super-users, and system implementers. Produced step-by-step documentation and multimedia assets to support self-paced learning. Developed layouts and templates using Photoshop and Illustrator to enhance instructional guides and multimedia content.

Senior Learning and Development Project Specialist

WellCare Health Plans

Mar 2017 - Dec 2019 (2 years 10 months)

Led the conceptualization and visual design of training content, creating and enhancing editable collateral—ranging from course objectives and outlines to scenario-based materials and job aids—to ensure maximum instructional effectiveness. Designed and polished professional presentations and instructional materials using Advanced Microsoft PowerPoint and desktop publishing tools, ensuring meticulous quality and brand consistency across all program collateral. Developed and distributed targeted marketing materials to internal audiences, effectively promoting training initiatives and learning philosophies across the organization.

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Corporate Trainer

Medicare & ACA | HealthPlanOne

Jan 2015 - Dec 2016 (2 years)

CSR Trainer (Contract)

Cognosante

Jan 2014 - Dec 2015 (2 years)

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Education Coordinator (Contract)

Force of Life International

Jan 2013 - Dec 2015 (3 years)

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Teacher (Science & Mathematics)

Central Baptist High School

Jan 2013 - Dec 2015 (3 years)

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Logistics Manager

AAMP of America

Jan 2012 - Dec 2013 (2 years)

FREDERICK T CONNOR

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