Freda Duah Konadu

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ADMINISTRATIVE OFFICER

ACT ICT GHANA LIMITED

Jan 2022 - Jun 2024 (2 years 6 months)

• I am in charge of the preparation and issuing of Local purchase orders. • I am in charge of the preparation and issuing of International purchase orders. • I am in charge of the preparation and issuing of External purchase orders. • I am in charge of the preparation of invitation letters for visiting business partners. • I assist with the handling of flight and accommodation reservations for staffand business partners.

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FRONT DESK –

ACT ICT GHANA LIMITED

Jun 2021 - Dec 2021 (7 months)

• I assisted the Technical team with the keeping of accurate records of communication products. • .I was in charge of the reconciliation of all the company's utility bills • I was in charge of the generation of attendance report. • I was in charge of the welcoming of guests and attending to walk in clients. • I always ensured the availability of office supplies at all times for smooth running of business operations. • I was in charge of the disbursement of petty cash for the company's day to day activities. • I was in charge of receiving and redirecting calls when necessary. • I was in charge of general clerical duties. • I assisted withthe issuingofquotations. • I assisted with the sourcing of prices and further correspondence pr

MARKETER / ADMINISTRATIVE ASSISTANT – MANAGING FOR RESULTS

LIMITED

Jun 2019 - Jun 2021 (2 years 1 month)

• I worked on accreditation and credit points for medical workshops. • I was in charge of the review of all print works before circulation. • I was in charge of sending out flyers for publicity. • I was in charge of following up of payments, issuing of receipts and certificates after courses. • I assisted with the generation of new and innovative ideas for business development.

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MARKETING AND SALES ASSISTANT

PRIME POOL INTERNATIONAL

Nov 2017 - Jun 2019 (1 year 8 months)

• Client Management: I tracked and managed customers through follow up calls and visitations. • Client Assessment: I investigated default histories of potential customers. • I assisted withthe buildingofstrong partner and client/customerrelationships and created a directory of all customers. • I managed accurate records of sales and repayment. • I provided efficient support to my superiors in diverse forms.

NATIONAL SERVICE PERSONNEL

Capital Bank

Oct 2016 - Aug 2017 (11 months)

• Digital Banking Representation: I promoted theacquisition and usageofdigital bankingchannels like E-Zwich, Point of Sale (POS) and ATM cards. • Digital Teller: I managed banking transactions with POS system. I sought external contracts for the bank's E Zwich system. • Customer Service Official: I made and received calls and dispatches, assisted with account opening and filing of records. • Operations Officer: I also managed cheque clearing, ATM reconciliation, daily call over and filing of operations records.

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INTERN

Jun 2016 - Jul 2016 (2 months)

• I recorded, transcribed minutes and filed records of interviews and meetings. • I generated and developed ideas for business proposals.

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INTERN – ALLIANCE TRUST MICROFINANCE

Jun 2012 - Aug 2012 (3 months)

• I recorded, transcribed minutes and filed records of interviews and meetings. • I generated and developed ideas for business proposals. • Customer Care Official: I assisted the Credit Manager in communicating with customers.

Freda Duah Konadu

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Freda Duah Konadu

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