Law Graduate with +5 years of experience in the BPO and financial sectors. Skilled in Customer Service, Negotiation, Debt Collection, Investigation, Anti-money laundering (AML), KYC and Due Diligence.
Contact Francis regarding:
work
Full-time jobs
Starting at
USD1.3k/month
Timeline
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Job
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Education
Résumé
Jobs
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Senior AML/KYC Financial Specialist
Horatio
Feb 2025 - Current(1 year 8 months)
– Conducted KYC application verification during the onboarding process for crypto credit cards. – Performed media search reviews to identify potential reputational risks. – Monitored fiat and crypto transactions to prevent fraud and detect suspicious use of funds.
Subject Matter Expert
Thought Focus
Dec 2024 - Feb 2025(3 months)
Assist Senior Operations Leader with managing a team of 18 associates. Act as a liaison between DR teams and onshore operations.
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Senior Process Analyst
Aug 2024 - Dec 2024(5 months)
Conducted background checks on individuals and entities. Review of civil, criminal, tax liens, and other relevant matters to provide comprehensive due diligence reports.
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Canada Enhanced Due Diligence Senior Analyst
Scotiabank Global Business Services (GBS)
May 2022 - Sep 2023(1 year 5 months)
Included politically exposed persons and clients linked to sanctioned countries in the investigations.
Managed the collection of arrears and assisted customers facing financial difficulties. Demonstrated knowledge of banking credit products and provided advice. Call Max Dominicana
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Retention Specialist
Mar 2019 - Aug 2020(1 year 6 months)
Provided billing and payment assistance and sales of home warranty products. Customer retention management.
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Sales Agent
Nov 2018 - Mar 2019(5 months)
Facilitated the sales of telecommunication company products. Customer service
Education
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EF SET ENGLISH CERTIFICATE 81/100 (C2 PROFICIENT)
EF Standard English Test
Jan 2024
FINANCIAL INTELLIGENCE SPECIALIST (FIS)
University of New Haven
Jan 2021 - Jan 2022(1 year 1 month)
U
DIPLOMA ANTI MONEY LAUNDERING
Universidad Iberoamericana (UNIBE)
Nov 2023 - Jan 2024(3 months)
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LAW DEGREE
Pontifica Universidad Católica Madre y Maestra (PUCMM)