Francisco Daniel Burton

Francisco Daniel Burton  new_releases

About

Detail

Experienced in high-level customer service, sales, administrative tasks and team leadership, with a strong focus on client retention.
Argentina
Contact Francisco regarding: 
Flexible work

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 50% verified
  • A
    Case Evaluator public Remote experience
    ABRAMSON LABOR GROUP
    Dec 2025 - Current (6 months)
    U.S.-based law firm specialized in labor. Screening & Client Intake: Reviewed and assessed prospective client inquiries to determine eligibility for labor law claims based on firm criteria. Conducted structured intake interviews, gathered relevant employment details and documentation, ensured accurate case summaries within CRM systems. Client Communication & Relationship Building: Built trust with prospective clients through professional, and empathetic communication. Explained legal processes in a clear and accessible manner while maintaining ethical intake standards and confidentiality. Provided timely follow-ups and status updates, improving client engagement and conversion rates
  • Paricus
    Operations Specialist verified_user Verified experience
    Paricus
    Oct 2023 - Jul 2025 (1 year 10 months)
    Staffing and BPO company supporting U.S. Social Security providers. Customer Service & Executive Line: Handled inquiries and complaints; implemented retention strategies and win-back campaigns; maintained accurate records; provided clear and transparent information; supported sales initiatives and billing processes. Agent support: Assisted with onboarding of new clients (documentation, regulations, and procedures); supported the integration of new sales representatives. Technical Support: Assisted users with devices and service usage; resolved technical issues to ensure operational continuity and efficiency.
  • R
    Regulatory Advisor verified_user Verified experience
    Registrar Corp
    Jan 2018 - Jul 2023 (5 years 7 months)
    U.S.-based import/export firm focused on FDA compliance. Account Management: Resolved inquiries and complex cases; maintained up-to date records and collaborated across departments to ensure a smooth customer experience; strengthened client loyalty and built long-term relationships. Sales: Managed service sales through calls, cold calling, email, and lead follow-up; identified business opportunities and executed renewal and upselling strategies that increased customer retention and lifetime value. Team Leadership: Supervised a team of 4 in the renewals department; provided training and support during peak seasons; coordinated key communications and organized work schedules to ensure productivity and goal achievement.
  • E
    Retail Sales & Operations Support
    Enredados
    Feb 2014 - Dec 2017 (3 years 11 months)
    Electronics retail store offering tech products and services. Customer Service: Provided in-person customer assistance; efficiently resolved inquiries and complaints; operated printing and photocopying services. Handled daily store operations from opening to closing, ensuring a smooth and efficient workflow. Sales: Managed sales of electronic products, including hardware, PC components, mobile accessories, tablets, speakers, and multimedia devices; oversaw a diverse inventory.
Education verified_user 0% verified
  • C
    BFA in Jazz Interpretation
    Conservatorio superior de música "Manuel de Falla"
    Jan 2017 - Jan 2020 (3 years 1 month)