Francisco Alan Vázquez Pérez

Francisco Alan Vázquez Pérez

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Mexico City, Mexico
Contact Francisco regarding: 
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Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • G
    Web Customer Service
    GoVirtual
    Jan 2015 - Jan 2025 (10 years 1 month)
    Automotive Dealer Content Administrator (Honda, Nissan, Infiniti, Toyota, Suzuki, Kia, GAC, others) using CMS and Automotive WordPress websites throughout Mexico. Training on the administration of the DealerON CMS. User management: account creation, removal, and updates in the CMS. Coordination of content uploads for new websites with DealerON (CMS provider) and automotive clients. First- and second-level support for issues, reporting to DealerON in the United States, through case management in Creatio CRM. Management of commercial offers and monthly pricing updates for automotive brands and dealers in the CMS. Integration of automotive inventory in DealerON CMS with other CRM platforms (Intellimotor, Seekop, Maxipublica) CSV file uploads u
  • Siemens Healthineers
    IT Analyst
    Siemens Healthineers
    Jan 2013 - Jan 2015 (2 years 1 month)
    Reviewed, controlled, and managed service order hours performed by service engineers for contracts and warranties to measure monthly productivity using SAP D35. Prepared monthly customer satisfaction reports for international clients regarding completed services. realizados. Migrated data from SAP LP2 to SAP D35.
  • Roche
    Help Desk
    Roche
    Jan 2015 - Aug 2015 (8 months)
    Replaced and configured new gadgets and mobile devices with iOS (iPhone and iPad) and Windows. Managed Google Workspace email platform. Registered new equipment in the warehouse inventory. Configured and managed licenses for Office 365, AutoCAD, and Creative Suite on new devices.
Education verified_user 0% verified
  • I
    Bachelor's Degree in Informatics
    Instituto Tecnológico de Tlalnepantla
    Jan 2007 - Jan 2012 (5 years 1 month)