Information Technology Technician
Fidelity Investments
Mar 2013 - Jan 2023 (9 years 11 months)
Administered Oracle E-Business Suite R12 (EBS) in Linux environments, supporting core financial modules — General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR) — for enterprise financial operations across a large regulated institution. Managed EBS system administration tasks including user management, concurrent programs, request sets, responsibility assignments, and quarterly CPU/security patch applications ensuring compliance with Oracle's patch release cycles with minimal downtime. Designed and deployed Oracle Exadata Cloud Service (ExaCS) solutions on OCI, ensuring high performance, scalability, and reliability for mission-critical financial applications; engineered backup/recovery integrated with OCI Backup Service f