Franco Mario Ciresa
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Franco Mario Ciresa

Franco Mario Ciresa  new_releases

About

Detail

Community Associate
Buenos Aires, Argentina
Contact Franco regarding: 
work
Full-time jobs
Flexible work
person_search
Finding candidates

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 20% verified
  • T
    Junior Sales Representative public Remote experience
    Torre
    Feb 2022 - Current (3 years 8 months)
  • WeWork
    Community Associate verified_user Verified experience
    WeWork
    Oct 2019 - Current (6 years)
    Primary point of contact for customers, prospects and internal teams Front desk management Building operations management including: walkthroughs, issue resolution and escalation, policies and procedures, office supply coordination and more Event planning and coordination including proactive assessment and reports creation Frequent use of digital tools (Slack, Monday, Zoom, Google Drive, Medallia) Move Ins and Move Outs Assistance to the. facilities teams with any request they may need. Packing and mail for customers and internal team.
  • WeWork
    Customer support agent
    WeWork
    May 2019 - Sep 2019 (5 months)
    First contact of Potential New Customers Management and creation of business appointments for potential clients. Attention to clients and to all kinds of inquiries regarding their purchase. Resolution of customer complaints. Follow up of every formal complaint. Outbound calls for potencial customers. Use of Microsoft Office package, CRM, Skype, Mail and Whatsapp
  • Banco Galicia
    Customer service agent by phone and virtually
    Banco Galicia
    May 2016 - Nov 2018 (2 years 7 months)
    (Mail - Social Media) Customer service support for individuals, including everything related to credit cards, debit cards, loans, mortgages. Banking procedures, regulations. Loans and insurance sales. Inbound and outbound. Sales goals. Management and resolution of complaints. Follow up and communication of resolution to clients. Quality operation and goal orientated. Daily briefings to communicate the operation of the day to the team.
  • ICBC
    Collections operator for credit cards, loans, mortgages loans
    ICBC
    Apr 2015 - Apr 2016 (1 year 1 month)
    Administrative duties. Negotiation process aimed at reaching a Payment Commitment from the client. Junior Team Leader
Education verified_user 100% verified
  • UADE
    Sports Business Administration verified_user Verified experience
    UADE
    2020 - Current (5 years 9 months)