Dedicated Virtual Assistant with strong experience in customer service, administrative support, and digital organization. Skilled in managing CRM platforms, handling emails, and scheduling. Highly organized and detail-oriented. Seeking to contribute to a dynamic remote team by improving workflow efficiency and customer satisfaction.
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Résumé
Jobs
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asistente virtual para airbnb
email, Chat Assassins
Feb 2025 - Aug 2025(7 months)
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Virtual Assistant (Freelance)
Virtual Assistant
Mar 2024 - Current(2 years)
• Provide customer service and technical support via email, chat, and phone. • Manage client interactions and data using CRM systems (HubSpot, Zendesk, Freshdesk).
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Administrative Assistant
Soler &Asociados LawFirm
Dec 2021 - Aug 2023(1 year 9 months)
• Maintained well-organized digital and physical records.
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Customer Service Representative
Royal Pacific Hotel
Sep 2019 - Mar 2020(7 months)
• Assisted guests with check-ins, reservations, and inquiries. • Resolved client issues promptly and professionally.
Education
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Professional Training in Virtual Assistance and Technology Courses
Nov 2025 - Current(4 months)
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diplomas in Administrative Support, Customer Service, and Digital Tools.
Coursera Google., Instituto Técnico de las Américas (ITLA)