Flossie Arias Navarro  new_releases

Over the last 7 years I have had the opportunity to develop key accounts in different areas, which have resulted in timely attention to customer needs, increased revenue through up-selling and cross-selling projects, strategic alliances for the company, creation and organization of events, fast and effective resolution of problems, implementation of KPI's and monitoring of OKRs. Achieving with this favorable results in the perception of our potential clients, the retention of 100% of our portfolio and positive responses in their NPS and CSat evaluations.

I have led work teams of more than 30 people; opportunity that has allowed me to develop my managerial and leadership skills and to raise awareness of that management in interpersonal relationships that is so exciting.