Technical Support Representative
Sykes Asia Inc
Apr 2015 - Jun 2019 (4 years 3 months)
Contact leads, often on cold calls, from a list to explain the product or service to senior individuals, offers life, health, final claim insurance and to gauge the interest of the potential client. Contact leads, often on cold calls, from a list to explain the product or service to senior individuals, offers life, health, final claim insurance and to gauge the interest of the potential client. Schedule appointments between qualified prospects and sales team Maintain accurate records of all communications with potential Schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team. Handling US customers through chat, email and phone. Helping customers if they have issue w