Flavia Valeria Escobar

A highly creative and accomplished trilingual Customer Services Advisor/ Administrator (English, Spanish and Italian), who has 10+ years' industry experience in the UK with a proven track record in Customer Services, Compliance Administration, Sales, Reception, and Digital Marketing with Social Media advertising skills. Plus, a proven ability to develop highly effective strategies in core service operations; driving demonstrable customer retention through continuous service improvement in complex and commercially demanding environments. Adept in developing clear business strategies where duties include collaborating with all members of an organisation to achieve operational and financial objectives. Instrumental in streamlining and improving processes, motivating teams, consulting clients, and participating in projects while under time constraints. A superior team player with a track record of assisting in the development of strong, self-sustaining teams through improving communication and efficiency. Quickly builds trust and rapport with both internal and external key partners while bridging the gap between different cultures - collaborates cross-functionally to align goals for continuous results. "An integral part of the team, Flavia would never shy away from getting involved with helping the team. Consistently willing to go above and beyond. A keen learner as well, she would constantly pursue things till she felt comfortable and well equipped to do the job even better. I would highly recommend her as an invaluable asset for any team''. Ray Rajani, Team Leader at Screenwise Select