Customer service representative
edge
Nov 2024 - Current (2 years)
Provide professional customer and patient support in a fast-paced U.S.-based healthcare environment.
• Coordinate appointments and communicate with customers and providers regarding scheduling and service needs.
• Enter and update information across internal platforms, support billing-related processes, and coordinate with internal teams.
• Handle sensitive customer information with professionalism and confident
• Developed functions as surgical coordinator dealing with home care facilities, including scheduling and patient follow-up post-ops.