Senior QA Automation Engineer with 20+ years of experience across web, API, enterprise, financial services, and instrument-software applications. Experienced in designing risk-based test strategies, building maintainable automation frameworks with Selenium WebDriver (Java), C# and Ranorex, validating REST APIs and data flows, and integrating automated suites into CI/CD pipelines. Strong in defect investigation, SQL-based data validation, release-readiness reporting, and collaboration with developers, analysts, business stakeholders, and QA teams. Completed coursework in Artificial Intelligence, AWS and Docker. Interested in applying established QA practices to AI-enabled and conversational customer-experience products.