Fidel Hernandez

Application Support Specialist

Santander US

Jan 2025 - Current (1 year 4 months)

Provide application support including diagnosing and resolving performance issues, bugs, and incidents. Manage Azure infrastructure using IaC (Bicep); configure VMs, NAT Gateway, NSG, App Gateway, VNETs, subnets, and WAF. Lead migrations with Azure Migrate and implement identity and access controls (PIM, Entra ID, Bastion Hosts).

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Cloud Network Engineer

Cervantes Group

Oct 2024 - Jan 2025 (4 months)

Supported cloud network engineering initiatives across cloud environments, focusing on design and operational stability. Collaborated with teams to implement networking best practices and ensure secure connectivity.

Cloud Network Engineer

Santander US

Nov 2023 - Sep 2024 (11 months)

Documented network KRIs and led hardening and patch management efforts. Designed and deployed AWS solutions using IaC (CloudFormation); defined infrastructure and deployment best practices.

AWS Cloud Architect

Toyota Motor Corporation

Apr 2022 - Sep 2023 (1 year 6 months)

Established CI/CD pipelines and DevOps practices for server-based services to improve deployment reliability. Designed scalable software services and implemented site-to-site VPNs and network security controls using Terraform. Developed automation and scripting in Python (boto3) for cloud operations and data tasks.

AWS Cloud Architect

Epik Solutions

Jun 2021 - May 2022 (1 year)

Advised on AWS platform capabilities and best-practice architectures; managed service accounts and troubleshooting. Developed vulnerability remediation strategies to improve security posture.

Solutions Architect

Tech Mahindra

Oct 2019 - Apr 2021 (1 year 7 months)

Designed scalable n-tier architectures and disaster recovery strategies, including backup and restore planning. Defined enterprise security, network and systems management solutions and led adoption roadmaps for cloud services.

Network Engineer 3

Kering

Nov 2018 - Oct 2019 (1 year)

Led architecture, design, build and support of shared services cloud platform components and standards. Managed switching, routing and perimeter devices and partnered with vendors to meet technical expectations.

Infrastructure Management

Compucom

Nov 2014 - Jan 2019 (4 years 3 months)

Configured firewalls, routing and switching; performed ongoing monitoring, troubleshooting and firmware updates. Coordinated procurement and subcontractors for network installations and collaborated with global cross-functional teams.

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