Nicolas Moraes

Nicolas Moraes

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Business Intelligence Analyst | Analista de Inteligência Comercial | Analista de pesquisa de mercado | SQL | Salesforce
Curitiba, Paraná, Brazil

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Jobs verified_user 0% verified
  • Goodway Group
    Salesforce Administrator
    Goodway Group
    Aug 2025 - Current (1 year 3 months)
  • ZEISS Group
    Senior CRM Analyst | Salesforce Developer (LATAM)
    ZEISS Group
    Jun 2025 - Current (1 year 5 months)
    ㆍLead Salesforce Development: Design and implement scalable solutions using Apex, Flows, and API integrations to optimize CRM operations across LATAM. ㆍSalesforce Administration: Reorganize and structure sales, customer experience, and financial processes to improve efficiency and alignment.
  • Watch Brasil
    BI and Salesforce Developer
    Watch Brasil
    Sep 2024 - Jun 2025 (10 months)
    ㆍSalesforce administration and development, covering Sales Cloud, Service Cloud, and Data Cloud. ㆍArchitecture design of the Salesforce ecosystem, ensuring scalability, integration, and cross-cloud alignment. ㆍData Cloud implementation for customer data unification and real-time insights. ㆍFlow creation and optimization, Apex development, API integrations, and Visualforce page customization. ㆍDatabase structuring, SQL queries, and strategic data analysis. ㆍDevelopment of interactive, customized dashboards to support decision-making. Key Projects: ㆍProduct-tier approval process simulating CPQ with apex and flow. ㆍCustomized quote generation and PDF rendering with Visualforce and Apex. ㆍAutomated campaign management through Flow. ㆍCase manage
  • Professor particular de inglês
    Volunteer English Teacher
    Professor particular de inglês
    Apr 2024 - Jun 2025 (1 year 3 months)
    ㆍSupported and empowered over 10 Brazilian immigrants to navigate daily challenges, such as grocery shopping, work, and travel. ㆍProvided practical language skills and cultural guidance to help integration and independence.
  • Caju
    Mid-level Market Intelligence Analyst
    Caju
    Feb 2024 - Sep 2024 (8 months)
    ㆍLead generation and data analysis, including revenue, sales, market intelligence, and engagement metrics. ㆍDesign and automation of commercial workflows to optimize internal processes. ㆍDevelopment and maintenance of Salesforce dashboards to support management and decision-making. Key Projects: ㆍAutomated lead generation process using Clay, including training for sales teams and managers — increased client list production by 40% and reduced manual effort by 60%. ㆍCreated reports and dashboards in Salesforce for strategic decision-making.
  • Autónomo
    Salesforce Consultant | Salesforce Administrator and Developer
    Autónomo
    Jan 2024 - Aug 2025 (1 year 8 months)
    ㆍDeliver tailored Salesforce solutions, including: ㆍSystem integrations (Make, n8n) ㆍCRM consulting on Zoho, Salesforce, and HubSpot ㆍAI agent development for sales optimization ㆍCross-cloud administration and Lightning Flow implementations ㆍSalesforce consulting on Sales Cloud, Service Cloud, and Agentforce
  • S
    Market Intelligence Analyst SR
    Safetec Informática
    Apr 2023 - Dec 2023 (9 months)
    ㆍTeam leadership and coordination of market intelligence initiatives. ㆍMarket analysis, including external trends and customer behavior insights. ㆍSalesforce management and automation, focusing on structuring commercial and marketing workflows, as well as LDR operations. ㆍStrategy design and qualified list generation for the outbound prospecting team. ㆍLead generation processes and pipeline analysis automation. ㆍDashboard creation and BI development to support commercial management. ㆍData mapping, structuring, and table creation to improve operational efficiency. ㆍMX lookup tool development and mapping of new software for competitive advantage. ㆍImplementation of Account-Based Marketing (ABM) and personalized strategy optimization. Key Proj
  • Ideris - Hub para Marketplaces
    CRM and Planning Analyst | Salesforce Administrator
    Ideris - Hub para Marketplaces
    Mar 2022 - Apr 2023 (1 year 2 months)
    ㆍStructure, implement, and manage Salesforce CRM, including business rules adjustments, automations, and internal improvements. ㆍDesign commercial flows, dashboards (Power BI), and automated reports to support strategic decision-making. ㆍDevelop churn prevention systems and tools, including creation of Customer Health Score and predictive modeling with 60% accuracy. ㆍIntegrate systems such as Zoho, Intercom, Slack, Salesforce, and Sense Data to optimize processes. ㆍConceptualize and implement bots for customer service and invoice queries via Intercom. ㆍManage CRM, pipeline analysis, database structuring, and process documentation. ㆍCreate custom modules and tools to support sales and implementation teams. ㆍMap tools and structure commercial
  • Ideris - Hub para Marketplaces
    Analista de Operações I / Operations analyst
    Ideris - Hub para Marketplaces
    Nov 2021 - Mar 2022 (5 months)
    Responsável pelo controle de dados, realização de estudos, diagnóstico e fluxo de atividades. Acompanhamento de indicadores para busca de oportunidades de melhorias.
  • Ideris - Hub para Marketplaces
    Estagiário de Customer Success
    Ideris - Hub para Marketplaces
    Nov 2020 - Oct 2021 (1 year)
    Responsável por criação de relatórios gerais, Analise e criação de relatórios GMV, alteração de preços, analise de campanhas, acompanhamento de métricas, busca e implementação de melhorias.
  • AIESEC
    Account Manager
    AIESEC
    Sep 2020 - Feb 2021 (6 months)
    Responsável por todas as contas coorporativas da AIESEC em Curitiba, auditorias e posições estratégicas
    para todos os Stakeholders.
  • AIESEC
    Customer Experience Specialist
    AIESEC
    May 2020 - Aug 2020 (4 months)
  • Access Contact Center
    Analista de suporte | Support Analyst
    Access Contact Center
    Jan 2020 - Nov 2020 (11 months)
    Atendimento ao publico via telefone e email, Emails Jurídicos, Suporte, Agendamentos e Informações gerais
  • Essência Floricultura Ltda
    Funcionário administrativo e Vendas
    Essência Floricultura Ltda
    Dec 2018 - Aug 2019 (9 months)
  • Autónomo
    Professor Particular
    Autónomo
    Mar 2015 - Nov 2020 (5 years 9 months)
Education verified_user 0% verified
  • FAE Centro Universitário
    MBA, Pós-graduação Lato Sensu - MBA Big Data and Data intelligence
    FAE Centro Universitário
    Jan 2024 - Jan 2025 (1 year 1 month)
  • Universidade Positivo
    Internacional Relations Negócios Internacionais e Comércio Exterior
    Universidade Positivo
    Jan 2019 - Jan 2022 (3 years 1 month)
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