Vy Chen

VP of People

HYPR The Identity Assurance Company

Jul 2022 - Current (4 years 3 months)

HYPR fixes the way the world logs in by breaking the tradeoff between strong security and consumer-grade user experiences.
Our approach shifts the economics of attack and risk in the enterprises' favor by replacing password-based MFA with Passwordless MFA.
With HYPR, customers provide users with a consumer-grade experience while finally enabling cross-platform desktop MFA, stopping phishing, and virtually eliminating fraud associated with weak or stolen passwords.

Head of People Operations

HYPR The Identity Assurance Company

Jun 2021 - Jul 2022 (1 year 2 months)

• Transition from Justworks PEO to Rippling HRIS, Sequoia benefits and Fidelity 401K to support the company’s growth
• Implement Lattice and develop performance management process and employee engagement initiative
• Redesign benefit programs to maintain competitive advantage over the competitors
• Build People Operations and Talent Acquisition functions
• Advise executives and managers on recruitment plan and strategy, employee management best practices and employee relations issues

VP, Senior HR Business Partner

Cross River

Jun 2020 - Jun 2021 (1 year 1 month)

Cross River Bank provides technology infrastructure powering the future of financial services. Leveraging a proprietary real-time banking core, Cross River delivers innovative and scalable embedded payments, cards and lending solutions to millions of consumers and businesses. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.

Head of People

Cross River IQ

May 2018 - May 2020 (2 years 1 month)

• Established and implemented the company’s first-ever performance management process
• Established new Paid Time-Off Policy to help attract and retain talents
• Updated company’s Employee Handbook and Paid Family Leave Policy to maintain compliance with state and federal regulations
• Established Leadership Training Program to help develop first-time managers
• Advised executives and managers on recruitment plan and strategy, employee management best practices and employee relations issues

People Operations - US

Showpad

Sep 2017 - May 2018 (9 months)

• Led employee on-boarding and off-boarding processes; support rapid scale and growth.
• Administered valuable HR and employee engagement programs and processes that continue to build an extraordinary employee experience.
• Worked closely with our third-party PEO to administer benefits, employee leaves, compensation and payroll.
• Ensured enrollment and compliance with federal and state programs (Worker’s Compensation, Unemployment Insurance, Family and Medical Leave Act, Federal Medical Leave Act, and COBRA).
• Oversaw payroll for all US employees ensuring that internal reporting systems are optimized and executed accurately.
• Supported compensation strategies across the US teams.
• Functioned as an advo

Senior Human Resources Generalist

NTT Application Security

Oct 2016 - Aug 2017 (11 months)

• Advised managers on employee relations issues to ensure consistent and transparent application of policies and practices.
• Conducted HR investigations to ensure consistent treatment of employees.
• Helped manage and resolve employee complaints and issues.
• In collaborations with managers, managed and conducted disciplinary actions and PIPs.
• Monitored and maintained compliance with federal and state regulations concerning employment.
• Executed HR programs such as annual open enrollment, focal review, employee engagement events, employee surveys, and training & development programs.
• Developed and delivered communication regarding HR policies, procedures, laws, standards and government regulations.
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Human Resources Representative

Flextronics

Jul 2015 - Sep 2016 (1 year 3 months)

• Supported HR programs and initiatives for over 1,900 employees.
• Drove and executed activities in all of the following areas: recruiting, benefits, employee relations, compensation, compliance, staffing, training & development, EHS and CSER.
• Executed HR programs such as annual open enrollment, annual performance review, employee surveys, training & development programs, employee recognition & reward programs, and employee events.
• Managed on-boarding & off-boarding processes and conducted new hire orientation & exit interview.
• Conducted HR investigations to ensure consistent treatment of employees.
• Helped manage and resolve employee complaints and issues.
• Advised managers on ER related issues to ens

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Human Resources Generalist

Entelos

Jun 2012 - Dec 2014 (2 years 7 months)

• Sole HR representative for start-up company with 50 employees.
• Established company’s first-ever performance management process insuring annual assessment compliance for all employees.
• Established career planning and training programs for all employees.
• Revised and implemented new Paid Time Off Policy.
• Established company’s benefit programs and conducted annual employee benefit renewals.
• Established and implemented company’s Health and Safety Policy.
• Established and implemented Employee Handbook in compliance with federal and state regulations.
• Created and implemented new Travel and Business Expense Reimbursement Policy.
• Created job descriptions for 30 job titles across all company de

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Vy Chen

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