Tester Analyst Ssr. and Tech Support verified_user
Verified experience
Accenture
Mar 2014 - Aug 2018 (4 years 6 months)
Job Title: Tester Analyst Ssr. and Tech Support
Job Description:
• Manual testing
• Design of cases to tests
• Smoke and Regression Test
• Tests on different platforms mobile
• Knowlodge on CRM
• Knowledge on Salesforce
• Automation testing
• Utilized Microsoft Entra ID to manage user identities, access control, and password resets, ensuring secure authentication and efficient resolution of identity-related incidents within the corporate environment.
• Managed and supported SharePoint Online environments, overseeing document management, site permissions, and user collaboration to resolve accessibility issues and optimize platform utilization.
• Leveraged Microsoft Power Platform, including Power Automate, Power Apps, and Power BI, to inte