Fernanda Velásquez Recruiting & People Operations Manager | Bilingual ES/EN |

Talent Acquisition Manager

LauLau Staffing

Nov 2025 - Current (8 months)

Leading full-cycle hiring strategy and execution for a fast-scaling startup. Responsible for elevating recruitment performance, optimizing processes, and building a high-performing team to drive business results. What I do: • Own the complete recruiting lifecycle (strategy → sourcing → selection → offer). • Partner directly with Founder/CEO to assess talent needs and organizational priorities. • Build KPI-driven TA frameworks to improve time-to-hire, talent quality and retention. • Lead weekly performance reviews and coach the team to consistently exceed targets. • Design recruiting scorecards, and evaluation criteria. • Drive accountability through performance metrics, dashboards and data insights. • Manage multi-region candidate pipeline

Recruiting Coordinator

Remitly

Nov 2024 - Oct 2025 (1 year)

- Own end-to-end coordination for L1–L4 recruitment across the US, Canada, UK, Poland, and Manila, partnering with business leaders and HRBPs to define hiring priorities and talent strategies. - Execute full recruitment life cycle: pipeline management, interview loop design, assessment coordination, and debrief facilitation. - Deliver a high-touch candidate experience while balancing multiple global stakeholders and competing priorities. - Act as a consultative partner, leveraging data insights to identify process improvements and drive hiring efficiency. Accomplishments: - 25 hires in Q1. Successfully launched engineering's 1st "Interview Blitz" and "Hiring Days" events in Vancouver. - Tools: LinkedIn, Gem, Workday, Rooster/Prelude, Pav

Admin Recruitment Specialist

Foundever

Dec 2021 - Oct 2024 (2 years 11 months)

- Managed administrative and support roles, handling both internal promotions and external hires. - Owned end-to-end candidate workflow, from interview scheduling to onboarding, partnering with HRIS, People Operations, and Payroll, to ensure full pre-hire compliance, HR documentation, and onboarding readiness. - Supported large-scale, high-volume hiring across multiple North American sites.

Admin Recruitment Specialist

Sitel Group

Nov 2021 - Apr 2023 (1 year 6 months)

Workforce Analyst

Sitel Group

Feb 2021 - Nov 2021 (10 months)

- Analyzed staffing levels, reduced costs, and ensured required headcount. - Prepared daily, weekly, and monthly reports of attendance and productivity. - Conducted data validation, quality checks, and reported discrepancies to management.

Associate Recruiting Specialist

Sitel Group

Jan 2019 - Feb 2021 (2 years 2 months)

- Supported onboarding for multiple North American branches, ensuring HR compliance across the US and Canada. - Led hiring and onboarding for new site launch in Fishers, Indiana, meeting all staffing targets within timeline. - Used SAP SuccessFactors (ATS) to manage requisitions; coordinated background screening through HireRight, First Advantage, and Sterling.

Customer Service Representative

Sitel Group

Mar 2016 - Dec 2018 (2 years 10 months)

- Delivered customer support and complaint resolution for a major US financial institution. - Handled account management including updates, payments, and subscriptions.

Fernanda Velásquez

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