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Fernanda Martinez Ruiz

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Sales Development Representative | Customer Service Expert | Architect | Photography 📸 Italian food🍝 and dog lover
Managua Department, Nicaragua

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Résumé


Jobs verified_user 0% verified
  • Legal Soft
    Sales Development Representative public Remote experience
    Legal Soft
    Oct 2025 - Apr 2026 (7 months)
    I conducted outreach to potential law firm clients through cold calls, emails and calendaring, and platforms like LinkedIn and job sites to generate new business opportunities. I qualify outbound leads using BANT criteria, focusing on challenges such as operational inefficiencies and case management. I handled managment of emails and calendaring meetings for Account Executives, maintain accurate records in CRM like HubSpot, and collaborate with sales and marketing teams to improve lead generation strategies. I also researched legal tech trends and target firms U.S. and Canada based while meeting lead generation quotas and ensuring prospects receive a positive first impression of LawPractice.ai’s AI solutions.
  • PowerPlacing
    U
    Sales Development Representative public Remote experience
    PowerPlacing, United Facilities Group
    Feb 2025 - Jul 2025 (6 months)
    - Conduct from 70 - 100 outbound calls daily to prospective clients from a provided contact list. - Identify and qualify leads based on predefined criteria, ensuring a strong fit for our products and services. - Schedule appointments for the sales team with qualified prospects. - Accurately document all interactions and update lead status in the CRM system to ensure data integrity. - Follow up with prospects who have shown interest or require further engagement to move them through the sales pipeline. - Collaborate closely with the sales and marketing teams to align on outreach strategies and optimize lead generation efforts. - Consistently meet or exceed daily, weekly, and monthly KPIs, including calls made, appointments scheduled, and con
  • PowerPlacing
    K
    Sales Development Representative public Remote experience
    PowerPlacing, Kiefer USA A Diverzify Company
    Aug 2024 - Jan 2025 (6 months)
    - Conduct a from 80-100 outbound calls daily to prospective clients from a provided contact list. - Identify and qualify leads based on predefined criteria, ensuring a strong fit for our products and services. - Schedule appointments for the sales team with qualified prospects. - Accurately document all interactions and update lead status in the CRM system to ensure data integrity. - Follow up with prospects who have shown interest or require further engagement to move them through the sales pipeline. - Collaborate closely with the sales and marketing teams to align on outreach strategies and optimize lead generation efforts. - Consistently meet or exceed daily, weekly, and monthly KPIs, including calls made, appointments scheduled, and con
  • Remitly
    RISK INVESTIGATOR | CUSTOMER SERVICE REPRESENTATIVE
    Remitly
    Jun 2022 - Apr 2024 (1 year 11 months)
  • Sitel Group
    QUALITY ANALYST TRACK TRAINEE public Remote experience
    Sitel Group
    Apr 2022 - Jun 2022 (3 months)
  • Sitel Group
    CUSTOMER SERVICE | SALES ADVISOR public Remote experience
    Sitel Group
    Sep 2020 - Apr 2022 (1 year 8 months)
  • SYSCOM
    PROJECT DESIGNER |CUSTOMER SERVICE | SALES REPRESENTATIVE
    SYSCOM
    Jan 2018 - Jul 2020 (2 years 7 months)
  • D
    PROJECT DESIGNER |CUSTOMER SERVICE | SALES REPRESENTATIVE
    Diseños Michel Pierson
    Jun 2016 - Dec 2017 (1 year 7 months)
Education verified_user 0% verified
  • Universidad Centroamericana Managua
    Arquitecta
    Universidad Centroamericana Managua
Projects (professional or personal) verified_user 0% verified
  • SYSCOM
    D
    Corporate Office Furniture presentations
    SYSCOM, Diseños Michel Pierson
    Jun 2016 - Nov 2020 (4 years 6 months)
  • Universidad Nacional de Ingeniería Nicaragua
    Infographic and presentations
    Universidad Nacional de Ingeniería Nicaragua
    Aug 2015 - Sep 2016 (1 year 2 months)