Executive with more than 20 years of experience in Customer Service, Sales & Operations. A specialist in global teamwork processes, delivering consistent results according to the Key Performance Indicators of people and business. Strong experience leading high-impact organizational initiatives in diverse areas, such as business strategy, operations and business development. Track record of successful implementation of solutions for revenue generation and organizational performance. A proactive communicator with strong experience working closely with key executives of the Company to develop/execute a sales and business development plan that achieves the financial targets and value proposition of the organization.