Fernanda Avila Piña
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Industrial designer and Community manager
Guadalajara, Jalisco, Mexico
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Résumé
Jobs
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Scheduling AssociatePropio Language ServicesJun 2023 - Oct 2023 (5 months)Management of cross-functional interpretation projects and accounts across a large client portfolio. Support and coordination of planned interpretation calls, liason between translators and external providers.- Operaciones CREOGrupo OmnilifeJan 2022 - Jun 2023 (1 year 6 months)Customer service. Billing and logistic reports. Customer business account management.
- GGraphic designer and digital marketingFeb 2020 - Current (6 years 2 months)- Social media management
- CHead designer and community managerCortilumFeb 2020 - Jan 2022 (2 years)Management of social media accounts focused on revenue growth and client retention. Development and metric analysis of organic and paid social media strategies for Facebook and Google to increase website traffic and leads. Corporate identity design for branding, photo editing and website layout design.
- HDigital Marketing InternHi ComerceJul 2019 - Feb 2020 (8 months)Management and creative development of social media, digital marketing accounts and mailing campaigns. Monthly performance reports and CRM administration. Customer service regarding online orders, shipment tracking procedures and account monitoring. Contact between programmers, designers and clients.
- IFurniture Design InternInmujal mueblesJul 2018 - Dec 2018 (6 months)Development of production manuals used for the industrial manufacture of furniture. Digitalization of sewing patterns, cutting molds and furniture assembling.
Education
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- BBachelor in Industrial DesignSep 2016 - Dec 2019 (3 years 4 months)
- Bachelor's degree, Industrial and Product DesignUniversidad Autónoma de GuadalajaraJan 2016 - Jan 2019 (3 years 1 month)