Production Engineer with B2 English level, more than 3 years of experience managing to implement, test and develop projects in BPO, testing, production, financial and network services, increasing productivity and quality.
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Software Engineer in Test
Howdy.com
Nov 2024 - Current(1 year 6 months)
Qa Automation Engineer
Anthology Inc
Sep 2022 - Nov 2023(1 year 3 months)
C
QA Analyst
Choucair Business Centric Testing
Apr 2022 - Aug 2022(5 months)
- Functional, Non Functional, Integration and unit testing
- Documentation of agile documents
- Communication with costumers and stakeholders
Functional, Non Functional, Integration and unit testing
•Documentation of agile documents
•Communication with costumers and stakeholders
•Creation of test plans and strategies
QA Analyst
Teleperformance Spain
Oct 2020 - Apr 2022(1 year 7 months)
- Working in agile environment
- Audit and testing of internal services and products
- Train new employees in process and QA services
Working in agile environment
•Audit and testing of internal services and products
•Train new employees in process and QA services
•Data analysis and generation of reports and alerts
P
Quality Intern
Proenfar S.A
Dec 2019 - Sep 2020(10 months)
- Productive software tester and trainer
- Data analysis and generation of reports and alerts (Power BI, SharePoint, Excel, SQL).
- Internal auditor of operational standards.
Productive software tester and trainer
•Data analysis and generation of reports and alerts (Power BI, SharePoint, Excel, SQL).
•Internal auditor of operational standards.
K
Helpdesk analyst
Konecta Colombia
Jan 2018 - Nov 2019(1 year 11 months)
- Management of CRM and network tools in real time
- Resolution of first and second level incidents (IP configuration, routers, management of technical personnel on site).
Management of CRM and network tools in real time
•Resolution of first and second level incidents (IP configuration, routers, management of technical personnel on site).
N
Quality and support intern
Nutresa Group
Jul 2017 - Jan 2018(7 months)
- Management and resolution of requests, complaints, claims
- SAP and Excel inventory management and reporting.
Management and resolution of requests, complaints, claims
•SAP and Excel inventory management and reporting.
Microsoft salesperson and trainer
SALESLAND
Nov 2013 - May 2014(7 months)
Promote products and software at points ofsale.
•Train vendors and attract customers.