Felipe Baccei

Felipe Baccei

About

Detail

Madrid, Spain
Contact Felipe regarding: 
work
Full-time jobs
Flexible work
groups
Networking

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Finom
    Sales Associate
    Finom
    Mar 2023 - Current (3 years 3 months)
    Consistently exceeded sales targets. Generated €6,000+ monthly revenue through inbound lead conversion. Strong product knowledge and consultative sales approach.
  • D
    Account Executive
    D24 Eron International
    Oct 2022 - Mar 2023 (6 months)
    Managed a portfolio of 20-30 accounts, elevating their status from Tier 4 to Tier 3. Identified growth opportunities within accounts, developing tailored plans to maximize client potential.
  • Bitpanda
    Customer Care Management
    Bitpanda
    Aug 2021 - Oct 2022 (1 year 3 months)
    Managed high-volume fintech support operations (40,000+ tickets). Maintained 90% CSAT in a high-scale environment. Led internal documentation migration to Confluence, improving team efficiency. Worked cross-functionally with Ops, Compliance and Product teams.
  • BNEXT
    Account Management Specialist
    BNEXT
    Oct 2018 - Apr 2021 (2 years 7 months)
    Supported chargeback claims and verified user accounts using KYC protocols. Assisted banking customers in addressing fraud, theft, and identity issues.
Education verified_user 0% verified
  • Universidad Villanueva
    Diploma of Communication Technology and Personal Branding in Journalism
    Universidad Villanueva
    Jan 2017 - Jan 2021 (4 years 1 month)
  • Universidad Complutense de Madrid
    Bachelor's Degree, Journalism
    Universidad Complutense de Madrid
    Jan 2017 - Jan 2021 (4 years 1 month)
  • N
    ESL Program
    Niagara College Canada-International Division
    Jan 2016 - Jan 2017 (1 year 1 month)