Content & Digital Manager (Sportsbetting, Casino, iGaming)
Kenya
Web development graduate with leadership skills and experience in academic training at Nairobits school of design. Proven skills in project planning and management, organization and research with a background in customer service. As a good team player am able to provide employers with the skills acquired through formal and informal education to meet the company’s objectives and goals. SKILLS AND COMPETENCIES :1.Self-starter, who applies individual initiative to get the job done.2.Demonstrated leadership.3.Thorough and methodical approach to your work.4.Able to handle challenges, with proven history of increased productivity.5.Excellent analytical skills with the ability to analyze situations accurately and effectively.6.Languages: fluently reads and writes English and Kiswahili.7.Can be depended on to complete a task under minimal supervision.
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Résumé
Jobs
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Microworks
Mercy Corps
Jan 2021 - Feb 2021(2 months)
These tasks include data mining, data categorization, data tagging, data labeling, data matching, sentiment analysis, event sequencing, transcription, content comparison, content evaluation, surveys, research studies, application testing and so much more.
Digital Manager
Millionaires Gaming Africa
Jul 2021 - May 2022(11 months)
1. Understand the brand and create content that engages customers and help to drive brand awareness. 2. Content management of the website 3. Do research for social media content creation. 4. Manage social media accounts. 5. Write blog articles 6. Help with creative direction for different types of posts. 7. Copywriting and copy-editing of social media posts. 8. Help with competitor analysis. 9. Compose and send bulk SMS.
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Customer Service Executive/Business development
Acumen Communications Limited
Dec 2015 - Oct 2018(2 years 11 months)
Provide support to clients by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. Co-ordinate the handling of difficult and/or unusual situations as well as offering assistance on any inconvenience experienced.
Social Media Manager
Sporty Group
Oct 2018 - Aug 2021(2 years 11 months)
Call center Agent
Telkom Kenya
Apr 2015 - Dec 2015(9 months)
Telkom Kenya is the sole provider of landline phone services in Kenya. It was previously a part of the Kenya Posts and Telecommunications Corporation (KPTC) which was the sole provider of both postal and telecommunication services. In 1999 KPTC was split into the Communications Commission of Kenya (CCK), the Postal Corporation of Kenya (POSTA) and Telkom Kenya.
Community Volunteer
Kenya Red Cross
Feb 2015 - Current(11 years 6 months)
Kenya Red Cross Society is a leading humanitarian organization in Kenya. The Society’s vision is to be the most effective, most trusted and self-sustaining humanitarian organization in Kenya. Within the organization we have the seven fundamental principal which governs both volunteer s and staff at work place or in the field.They motivate volunteers by Training them in various capacity and be on standby for deployment when needed.
Education
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Web design and development
Nairobits Digital Design School
Jan 2011 - Dec 2013(3 years)
“The life of a designer is a life of fight. Fight against the ugliness. Just like a doctor fights against disease. For us, the visual disease is what we have around, and what we try to do is cure it somehow with design.” – Massimo Vignelli
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Entrepreneurship/Entrepreneurial Studies
Diligent School
Jan 2011 - Dec 2012(2 years)
Attained Certificate in entrepreneurship, ICT and life skills.