Federico Santo Product manager

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Teaching Aide

Facultad de Arquitectura, Diseño y Urbanismo, Udelar

Mar 2023 - Current (3 years 8 months)

Senior Project Manager

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Apr 2025 - Aug 2026 (1 year 5 months)

Managed concurrent client engagements in banking, financial services, SaaS, e-commerce and government as the clients' main point of contact, leading researchers, designers and developers from discovery and scoping through release.
Ran discovery sessions and workshops that turned ambiguous client requests into clear requirements and scoped, prioritized work, and moved long-term retainer accounts from ticket-style support toward embedded project work.
Ran sprint planning, backlog refinement, reviews and retrospectives, and managed budgets, scope, risks and dependencies across concurrent projects.
Kept clients aligned through status updates adapted to each client's tools and access, listing pending client-side actions and deadli

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Project Manager

Impala Terminals Group

Dec 2023 - Oct 2024 (11 months)

Led cross-functional projects across management, internal teams and external providers, owning budgets and timelines, and introduced a structured discovery phase before execution that improved alignment with organizational goals by 40%.
Owned the ClickUp tracking system and built stakeholder-specific dashboards, maintaining project documentation in Confluence and SharePoint.
Moved a strained vendor relationship from prescriptive specifications to problem-framed briefs, cutting turnaround times by over 15%.

Product Manager

Zeppelin Labs

Jun 2021 - Aug 2023 (2 years 3 months)

Owned the product lifecycle for client software products in retail, e-commerce, healthcare and SaaS, from hypothesis-driven discovery and MVP definition through launch and iteration. Managed the budget and backlog in Jira and ran the sprint cadence, from daily stand-ups to reviews and retrospectives, with design, engineering and operations.
Launched an in-store pickup service for a retail client despite a missing dependency: the planned client API didn't exist, and building one inside their legacy monolith would have stalled the launch. Worked with engineering on a lightweight alternative that regularly pulled the client's product catalog export over FTP into our database. That kept the launch on schedule and moved the API to a later p

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Project Manager

Ameba Creative Studio

Jan 2021 - May 2021 (5 months)

Scoped client engagements into project plans for multidisciplinary teams, managing budgets, resource availability and milestones and keeping on-time delivery above 90%.

Project Manager

Fundación Julio Ricaldoni

Aug 2014 - Dec 2020 (6 years 5 months)

Acted as primary liaison between government institutions, international funders (IDB, ANII, ANDE) and 300+ contractors across multi-year programs, owning budget oversight, contract management and funder reporting calendars.
Produced reporting and documentation for audiences ranging from technical teams to executive leadership and international funders.

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Project Manager

PRO Internacional

Nov 2011 - Aug 2014 (2 years 10 months)

- Developed comprehensive project plans and milestones, driving successful project outcomes.
- Led cross-functional teams in design and engineering, ensuring quality standards were met.
- Fostered collaboration with other departments, achieving seamless project execution.

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Web Designer

PRO Internacional

Jul 2009 - Nov 2011 (2 years 5 months)

Internet-based solutions that included working both on interface and graphic design, and development (HTML, PHP, CSS, JavaScript).

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Webmaster

PRO Internacional

Nov 2008 - Jun 2009 (8 months)

Federico Santo

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Federico Santo