F
Fede Miranda
About
Detail
Provincia de San José, Costa Rica
Contact Fede regarding:
work
Full-time jobs
Résumé
Jobs
verified_user
0% verified
- RCollections AgentRandstad Staffing Convergent National GridAug 2022 - Apr 2024 (1 year 9 months)• Receive incoming calls for National Grid customer looking to setup payment agreements, pay their bills or get transferred to the respective department. • Usually more than 100 calls per day are handled with direct supervision from the Quality Assurance Department. • Performed to the expectations of the staffing company and due to the good performance showed during the previous seven months, the customer, National Grid, decided to bring me as a direct/permanent employee for the company.
- KSpanish – English InterpreterKelly Service Language Line SolutionsFeb 2021 - Jul 2022 (1 year 6 months)• Receive incoming calls and properly interpreter the caller verbal statements and translate them from Spanish to English and vice versa with the customer. • Phone calls range from Medical, Health and automotive Insurance industries. • Usually more than 75 calls per day were handled with direct supervision from the Management Department.
- TBanquet ManagerTwa Hotel Jfk AiportMay 2019 - Jul 2019 (3 months)• Execute activities regarding all the aspects of the banquet department of a brand new 512 room hotel with more than forty meeting spaces.
- DReal Estate SalespersonDouglas Elliman Real Estate – Keller Williams RealtyJun 2018 - Current (8 years 1 month)• Perform duties such as studying property listings, interviewing prospective clients, accompanying clients to sites, discussing conditions of sales, and drawing up contracts.
- TOperations ManagerTerrace On the ParkJul 2016 - May 2018 (1 year 11 months)• In charge of overlooking the entire operation of a multi event catering hall. Manage more than 20 events in one day (2500 guests, 200 employees) establishing consistent services throughout. • Implemented written controls to improve the service offered (food and room labels, floor plan updates, kitchen checklist and operations' final worksheet), to ensure better organization and communication within the work field. • Also help in the Stewart Department, regarding food preparation, cleanliness, and service, to implement more productive work habits. • Responsible for opening and/or closing 20 floor building, focusing on safety procedures, including setting up alarm systems.
- HGeneral ManagerHotel Lavas TacotalJan 2001 - Sep 2014 (13 years 9 months)• Transformed a ten room 2 Star hotel to a fifty room 4 Star hotel in five years, increasing value in 1000%. • Provided leadership, supervision, and guidance for 25 to 300 employees. • Interviewed and hired applicants, evaluated them for job performance, position advancement or termination. • Participated in the financial activities such as setting room rates, establishment of budgets and allocation of funds to departments. Collected payments, recorded data pertaining to funds and expenditures, as well as processed payroll. • Inspected guest rooms, public areas and grounds for cleanliness and appearance. • Handled guests’ special requests, needs and complaints. • Utilized professional prospecting techniques to engage with real estate compan
Education
verified_user
0% verified
- NNy Real Estate LicenseMay 2018
- UBachelors of Science in Industrial EngineeringUniversity of Science and Technology (ULACIT)Sep 2001
Projects (professional or personal)
verified_user
0% verified
- S
Appointment setterSupreme Remodel, Cleaning In MotionFeb 2026 - Current (5 months)