Senior Consulting Manager - Oracle Technology Practice
Deloitte
Jun 2004 - Jun 2006 (2 years 1 month)
At SAT tax collection authority; managed the design and implementation phase for the Shared Service Center operations, including the definition of the services model, organization structure, employees' transition plan, define process splits, performance matrix, competencies model as well as the Oracle Applications implementation of the Shared Services Center, including implementation and testing of GL, AR, AP, CM, Treasury, PO, iExpense, iPayments, OM, INV, PO, Project Costing, Project Billing and HR modules. • Developed conversion, testing, and transition plan, impact analysis, cultural change, leadership plan, and training plan. • Defined the requirements for the implementation of the Service Level Agreements for the Shared Services Cen