Enterprise Customer Success Manager
Qlik
Jan 2022 - Jan 2024 (2 years 1 month)
Worked with BI/Data teams & executives at F500 organizations in verticals ranging from manufacturing & supply chain to pharma & healthcare including; Georgia-Pacific, Visa, Penske, Ryder, CHOP, First-Citizens Bank, & AstraZeneca. Drove adoption, value, and helped build more strategic partnerships, successful outcomes that led to organic value-based growth with Qlik.
Highlights:
2024:
-$5.75M Portfolio
-145% Net Retention
2023:
- $4.6M Portfolio
- 111% Net Retention
2022:
- $4.08M Portfolio
- 118% Net Retention
- Global Support Organization MVP – SaaS