A results-oriented System Administrator with 8+ years of experience managing and securing hybrid and cloud environments. Proven ability to increase efficiency by automating key tasks, optimize processes, and reduce operational costs while ensuring high service availability.
Contact Francisco regarding:
work
Full-time jobs
Starting at
USD4k/month
Timeline
work
Job
school
Education
Résumé
Jobs
verified_user
0% verified
System Administrator - Cloud & Infrastructure Specialist
eTeacher Group
Oct 2021 - Current(4 years 10 months)
• Administer and maintain over 25 cloud servers, ensuring high availability for more than 900 employees globally.
• Manage the full user lifecycle across the company's full stack of cloud services by optimizing workflows to enhance security and operational efficiency.
• Spearheaded the creation of a comprehensive internal IT Wiki from scratch, centralizing documentation and reducing recurring support queries by 25%.
System Administrator - Infrastructure Lead
VML
Feb 2018 - Oct 2021(3 years 9 months)
• Led the local Infrastructure Team through a strategic corporate alignment, collaborating with 10+ international offices to standardize technology and enhance security.
• Drove key efficiency improvements, reducing the IT budget by 35% through resource optimization and lowering support tickets by 25% via process automation and improved documentation.
System Administrator
Infracommerce Latam
Jul 2017 - Jan 2018(7 months)
Managed a hybrid infrastructure (on-premise datacenter & 20+ cloud servers) for a fast-paced development environment of 70+ engineers, ensuring service uptime and data security.
Sr. IT Support Officer - HelpDesk Lead
etermax
Jul 2014 - Jul 2017(3 years 1 month)
• Led and mentored the IT Support team, establishing best practices to provide high-quality assistance for 250+ users in a complex multi-platform environment.
• Oversaw the entire hardware lifecycle for over 400 computers and mobile devices, including procurement, standardized configuration, and inventory management.