Vishal Swami

I am an AI Engineer specializing in Generative AI, Agentic AI systems, and full-stack LLM application development, currently working as a Senior Analyst at Accenture. I am currently working with Sky UK in the Call Insights team, where I am building an Agentic AI-powered chat interface that enables users to ask insight-driven questions from customer-agent call transcripts. This system leverages LLMs, Retrieval-Augmented Generation (RAG), and agent-based workflows to extract meaningful insights, improve decision-making, and enhance customer experience. In my role, I design and develop end-to-end AI pipelines, including prompt engineering, retrieval systems, and scalable backend architectures, to transform unstructured conversational data into actionable intelligence. Previously, I have worked on AI agent-driven platforms focused on personalization and automation, using frameworks like LangChain, CrewAI, and LangGraph. I have hands-on experience building systems that integrate multi-agent workflows, vector databases (FAISS, Pinecone), and cloud platforms like Azure AI and AWS Bedrock. I bring a strong combination of engineering depth and product mindset, with experience in building production-ready AI applications using Python, Flask, React, and modern LLM ecosystems. 💡 Key Areas of Expertise: - Generative AI & LLM Applications - Agentic AI & Multi-Agent Systems - RAG-based Architectures - Conversational AI & Insight Generation - Full Stack AI Development 🎯 I am passionate about building intelligent, scalable AI products and am actively looking to contribute to innovative product-based companies working on cutting-edge AI solutions.