R
Romain Lapeyre
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CEO
New York, United States
Résumé
Jobs
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CEOGorgiasMar 2015 - Current (11 years 5 months)Gorgias empowers 10,000+ online merchants like SteveMadden, PrincessPolly or MarineLayer to provide the best possible experience to their customers. We build an integrated helpdesk for e-commerce brands, making it easy to deliver personalized support and automation across multiple channels. Connect all your business and social apps, and turn customer support into a revenue-generating activity! We're a team of 250+ passionate people, come join us!- Product ManagerSeizaFeb 2014 - Aug 2014 (7 months)Work4 builds software that enables Enterprise companies to leverage social networks to hire people. - Team work with a senior PM, a designer and a team of 5 developers in a Scrum environment - Worked on building a new referral product, that got used in beta by 5 Fortune 500, wrote feature specifications (technical details, mockups, user flows), conducted continuous data analysis - Pushed for prototyping: HTML prototypes that were tested online, analysis of user testing to learn about market expectation and adapt feature development
- Business DevelopmentscalrAug 2013 - Jan 2014 (6 months)Scalr is a Cloud Management Platform from which you can manage all of your clouds (AWS, Google Cloud Platform, OpenStack). - Sales and Account Management: optimized the Sales pipeline to target the Enterprise market, negotiated contracts with several Fortune 500 companies, provided support to existing customers, on-boarded new customers - Pricing Strategy: worked on pricing for the Enterprise market - Business development: conducted market analysis in Europe and Asia to establish channel partnerships - Marketing: prepared several cloud venues such as the OpenStack Summit and AWS Re:Invent, ran acquisition campaigns on Google Adwords (SEO, SEM, Re-marketing) - Cloud Computing: gained extensive knowledge in cloud computing and IaaS platfo
Education
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- Exchange program with HEC Paris, Business Administration and ManagementFudan UniversityJan 2012 - Dec 2012 (1 year)
- Master in Management, Major in EntrepreneurshipHEC ParisJan 2011 - Dec 2015 (5 years)Finance, Strategic Marketing, Strategy, Accounting, Supply Chain, GoogleTrack (web-oriented course), Entrepreneurship classes with Polytechnique Major: HEC Entrepreneurs
- CPrépa ECSCollege StanislasJan 2009 - Dec 2011 (3 years)