Roland Mascarenhas

Roland Mascarenhas

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VP - People
Toronto, Ontario, Canada

Timeline

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Résumé

Jobs verified_user 0% verified
  • Zensurance
    VP - People
    Zensurance
    Jan 2023 - Current (3 years 10 months)
    - Part of the eight-person leadership team, with twelve direct reports, and 350 employees, in Travelers-owned InsurTech.
    - Own the HR, Talent Acquisition, Learning & Development, Employee Engagement and, Payroll functions.
    - Set People strategy and execution roadmap; implemented performance systems, leadership development, succession
    planning, and policy modernization; established quarterly reporting and operating cadence with metrics.
    - Improved talent acquisition performance (time-to-hire 40→24 days) while reducing regrettable attrition to
  • Startup Advisor
    Fractional HR Leader
    Startup Advisor
    Jan 2020 - Current (6 years 10 months)
    • Toronto-based Healthcare startup: hired executive leadership team, built employee engagement & employee handbook
    • Toronto-based Media startup: scaled headcount (50% of org), designed quarterly People strategy and performance systems, and introduced competency and engagement frameworks.
    • Toronto-based Gaming startup: revamped recruitment, operations, and employee branding
    • Toronto-based FinTech startup: developed recruitment, talent attraction and assessment process, onboarding.
    • International D2C startup – Celebrity founder with 70m Instagram followers: hired five-team marketing team, employee engagement (survey, retention), developed OKRs
    • International education school: advised DSB International School on H
  • MX Player
    VP, People
    MX Player
    Jan 2018 - Jan 2020 (2 years 1 month)
    #1 entertainment app in India (ahead of Netflix, Amazon Prime, Disney-owned Hotstar). Member of 10-person leadership team ($110m investment) with over 500 million downloads, 280m MAUs, and 500 employees across Mumbai, Delhi, Singapore & Beijing.

    Mandate & Scope: Built foundational People infrastructure for a high-growth, investor-backed media/technology company scaling from 0 to 500 employees in two years.
    o Introduced performance, compensation, culture, and operating systems to professionalize leadership, improve accountability, and support business expansion.
    o Built HR function from scratch and partnered with leadership team to introduce talent, performance, and organizational systems to support rapid scaling and in
  • Startup Advisor
    Fractional HR Leader
    Startup Advisor
    Jan 2016 - Jan 2018 (2 years 1 month)
    Clients: Dalberg Global Development Advisors (Asia) & The Red Pen (Global Education Services)
    • Operated as a fractional HR leader for two global, high-growth professional services and education businesses with distributed teams across India, Singapore, Hong Kong, and North America.
    • Build and upgraded People systems, performance and compensation practices, and operational infrastructure to support international expansion, leadership effectiveness, and client delivery.

    Scope & Impact
    • Led global Human Capital functions across recruitment, performance management, onboarding, engagement, operations, and communications.
    • Partnered with CEOs and Partners as a trusted advisor on org design, talent strategy, and
  • Deloitte
    Senior Consultant, Human Capital
    Deloitte
    Jan 2014 - Jan 2016 (2 years 1 month)
    • Advised clients across innovation, energy, and insurance on talent, organizational, and workforce initiatives.
    • Designed onboarding and HR technology systems, mapped business processes, and supported program delivery.
    • Projects include project manager in development of on-boarding process (learning & development), communications lead in HR tech adoption (change management and communications), PM in business process map definitions, deliver and facilitate programs (employee engagement) and reporting.
    • Key activities: Communications: developed plan, stakeholder management, guides (fact sheets, Q&As), executive briefings (key messages, speaking notes). Training: training and curriculum support (course descriptions, job aids
  • R
    Research
    Research Industry
    Jan 2012 - Jan 2014 (2 years 1 month)
    • Rotman School of Management at the University of Toronto, Research Associate: Led projects by reading papers from academic journals, and synthesizing key insights. Presented on the link between change management and emotions: “How to Motivate People in Changing Times? Look beyond Carrots and Sticks.”
    • TNS Canada, Project Director (Market Research): Responsible for research design, data tabulation, project management and
    research on employee engagement, including international airlines and pharmaceuticals.
    • In research career, have presented at seven conferences, including prestigious American Sociological Association.
  • C
    Media Personality & Blog Writer
    Canadian Broadcasting Company
    Jun 2010 - Aug 2010 (3 months)
    • Was recruited as a CBC media personality and journalist for the 2010 World Cup. Prepared
    extensive analysis while appearing on national news television about upcoming sports games.
  • York University
    Sessional Guest Lecturer
    York University
    Jan 2010 - Jan 2011 (1 year 1 month)
    • Was invited by the Liberal Arts & Professional Studies' Department of Social Sciences to guest lecture in late 2010.
    • Success led to being re-invited over several semesters for “Childhood and Society" where I focused on youth culture.
  • Toronto Catholic District School Board
    Teacher
    Toronto Catholic District School Board
    Jan 2008 - Jan 2011 (3 years 1 month)
    • Ontario’s New Teacher of the Year 2010, Finalist
    • Recognizing widespread student disengagement, founded a school-wide intramural program featuring
    over 60% of the school’s students.
    • With just three experience soccer players, led Girls’ Soccer team to Regional Championship and undefeated record, the first in over a decade for the school. Also coached Boys Soccer and Basketball team.
Education verified_user 0% verified
  • Harvard University
    Master of Education
    Harvard University
    Master of Education at Harvard University where I enrolled in courses in the School of Education, Business School, and John F. Kennedy School of Government, as well as the MIT Sloan School of Management at the Massachusetts Institute of Technology
  • Ontario Institute for Studies in Education of the University of Toronto
    B.Ed, Education
    Ontario Institute for Studies in Education of the University of Toronto
  • York University
    B.A with Honours, Sociology
    York University
Projects (professional or personal) verified_user 0% verified
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