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Fátima Ortiz

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Data Analyst
San Salvador, San Salvador Department, El Salvador
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Résumé

Jobs verified_user 0% verified
  • The Office Gurus
    Data Analyst
    The Office Gurus
    Jan 2022 - Jan 2025 (3 years 1 month)
    • Skilled in handling end-to-end order processes, including tracking, modifying and distributing data among third party companies. • Experienced in processing and reviewing refund requests while maintaining accuracy and customer satisfaction. • Capable of simultaneously managing multiple chat conversation and call queues while updating internal systems efficiently.
  • C
    Customer Service Agent
    Jan 2019 - Jan 2022 (3 years 1 month)
    • Skilled in resolving billing issues, processing payments, assisting with phone plans and mobile data packages to better suit customer needs. • Experienced in patiently assisting customer with phone set ups while also staying within target timeframe. • Comfortable using internal customer management systems and proprietary services to log interactions accurately.
Education verified_user 0% verified
  • Alison
    Diploma in Nursing and Patient Care
    Alison
    Jan 2026
    Training in patient care, communication, and basic clinical procedures.CV
  • I
    Certified Strength and Fitness Trainer
    International Institute of Physical Conditioning and Sports Nutrition
    Jan 2023
  • I
    English Program
    Instituto Especializado de Nivel Superior Centro Cultural Salvadoreño Americano
    Nov 2019
    Has successfully fulfilled all the requirements of the English Program established by this institution.
  • D
    Bachelor's Degree in Nutrition
    Dr. Andrés Bello University
    Jan 2019 - Jan 2025 (6 years 1 month)
    Specialized in Nutritional management for renal patients
  • I
    Intensive English Program
    Instituto Especializado de Nivel Superior CCSA
    Jan 2019
  • L
    Bachiller General
    Liceo Cristiano "Reverendo Juan Bueno"
    Dec 2018
    Has completed and approved the study plan corresponding to Secondary Education.
Projects (professional or personal) verified_user 0% verified
  • Coursera
    Clinical Medical Assistant Fundamentals
    Coursera
    Apr 2026 - Current (5 months)
  • Coursera
    Clinical Medical Assistant Fundamentals
    Coursera
    Apr 2025 - Current (1 year 5 months)
  • U
    Bachelor’s in Nutrition
    Universidad doctor Andrés Bello.
    Jan 2019 - Dec 2025 (7 years)
Awards verified_user 0% verified
  • B
    Bachiller General
    Jan 2019