Faten Nina Murad

Experienced Operations Assistant with a proven track record in managing customer queries and complaints, enhancing customer loyalty. Demonstrated expertise in coordinating daily operations, improving workflow efficiency, and boosting team productivity. Proficient in Excel spreadsheets, data entry, database management, and Microsoft Office suite. Adept at scheduling meetings and appointments to maximise organisational effectiveness. Skilled in staff supervision, email handling, and maintaining confidentiality. Committed to delivering exceptional administrative support and fostering a customer-focused environment. Career goal: To leverage extensive operational experience to drive organisational success in a dynamic role.