An experienced administrative assistant with over 4 years of experience working with outsourcing companies in roles spanning technical support to legal administrative assistance.
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work
Full-time jobs
Starting at
USD1k/month
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Legal case opener
Tabak Law
May 2025 - Sep 2025(5 months)
Received and reviewed new client information.
Verified accuracy and completeness of intake forms and documents.
Opened and organized case files in the firm’s system.
Assigned case numbers or reference codes.
Entered data into internal databases and legal CRMs.
Ensured all documentation met accuracy and confidentiality standards.
Contacted clients to confirm information and request missing details.
Responded to basic questions about the case opening process.
Escalated complex issues to attorneys or paralegals.
Prepared case files for attorney/paralegal review.
Coordinated with other departments (intake, customer service, etc.).
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Administrative Legal Assistant
Werner And Hoffman
Feb 2024 - Mar 2025(1 year 2 months)
I worked as an administrative assistant for Werner and Hoffman law firm, my responsibilities include document classification and scheduling responses. I was also responsible for maintaining the platform up to date with daily sorting 250-300 documents. This has been a new experience that has enriched my skills in administrative tasks.
Marketing coordinator
Westgate Resorts
Jul 2023 - Dec 2023(6 months)
As a Marketing Coordinator at Westgate, I played a key role in supporting timeshare owners by promoting special offers on social media to boost timeshare purchases and vacation package sales, thereby generating commissions. In addition to marketing responsibilities, I also handled tasks like password resets, program enrollment, and payment processing, contributing to overall customer engagement and sales growth in the dynamic Westgate environment.
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Lead researcher
MThreat
Nov 2022 - Apr 2023(6 months)
I was employed as a lead researcher, dedicating half of my time to identifying potential clients, including both companies and workers. To accomplish this, I utilized a variety of tools, including Apollo.io and Excel. On a weekly basis, I provided 300 high-quality leads to my team, significantly contributing to the growth and success of the company.
Fulfillment executive
Brightview
Jul 2022 - Feb 2023(8 months)
As a fulfillment executive representing BrightView, a leading landscaping company, my role involved proactively engaging with vendors through phone calls and emails. I took ownership of maintaining an updated CRM platform, ensuring that all vendor related information was accurately recorded and easily accessible. I diligently reported any delivery issues or delays, serving as a reliable point of contact for problem resolution
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Technical Support Specialist
Atlantic BPO
Sep 2021 - Jul 2022(11 months)
Providing technical support to customers through various channels such as chat and inbound calls. This experience enabled me to greatly enhance my communication, typing, and multitasking skills. As a result, I was able to provide efficient and effective support to customers while maintaining a high level of professionalism.