Fermin Briceño
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Bogota D.C., Colombia
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Jobs
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Global Sr Client Service Project Manager - Contractor at SGSNiCEAug 2023 - Current (3 years)Overseeing and managing global software cloud AWS and Azure development projects and programs with a passion for driving excellence and delivering top-notch solutions, incorporating Scrum ceremonies to enhance project efficiency, facilitating sprint planning, daily stand-ups, sprint reviews and retrospectives; ensuring the teams remain agile and responsive to evolving project requirements, using Jira to create and manage tasks, track progress and facilitate communication among cross-functional teams, clients and stakeholders, shaping the future of software development on a global scale.- Global Client Service Project Manager - contractor at SGSNiCEJul 2023 - Current (3 years 1 month)Overseeing and managing global software cloud AWS and Azure development projects and programs with a passion for driving excellence and delivering top-notch solutions, incorporating Scrum ceremonies to enhance project efficiency, facilitating sprint planning, daily stand-ups, sprint reviews and retrospectives; ensuring the teams remain agile and responsive to evolving project requirements, using Jira to create and manage tasks, track progress and facilitate communication among cross-functional teams, clients and stakeholders, shaping the future of software development on a global scale.
- North America Project Manager - Contractor at SynophicCiscoMar 2022 - Jun 2023 (1 year 4 months)Lead the implementation of hosting sites and cloud programs for Bank of America customer, ensuring seamless installation and configuration of solutions for datacenters in the USA. This involved collaborating with technical teams located in India, USA and Latam APAC-AMRS to configure data in switches and servers during project changes. Additionally providing financial performance reports to Bank of America's business leaders, creating detailed reports for planning performance, scope and adherence to Cisco guidelines, Maintaining project documentation using Jira and other internal project tools, facilitating weekly project meetings monitoring the performance of both projects and programs.
- North America Project Manager - Contractor at SynophicCiscoFeb 2022 - Jul 2023 (1 year 6 months)Lead the implementation of hosting sites and cloud programs for Bank of America customer, ensuring seamless installation and configuration of solutions for datacenters in the USA. This involved collaborating with technical teams located in India, USA and Latam APAC-AMRS to configure data in switches and servers during project changes. Additionally providing financial performance reports to Bank of America's business leaders, creating detailed reports for planning performance, scope and adherence to Cisco guidelines, Maintaining project documentation using Jira and other internal project tools, facilitating weekly project meetings monitoring the performance of both projects and programs.
- BProject ManagerBTBFeb 2019 - Jan 2022 (3 years)Lead the implementation of diverse telecommunications services for BT's global clients, ensuring successful management of service orders and adherence to the triple constraint in assigned projects. Oversees revenue recognition and facilitate seamless coordination between customers and technical designers in India and Brazil for projects encompassing Security, Cloud AWS, WAN, LAN, SD-WAN, Wireless and Voice. Actively facilitating weekly meetings with global customers and project teams across Americas, EMEA, and APAC regions. Additionally, playing a pivotal role in driving the digital transformation of global service delivery within the PMO vertical monitoring key performance indicators (KPIs) for service transition, generating weekly report
- BProject ManagerBTBFeb 2019 - Feb 2022 (3 years 1 month)Lead the implementation of diverse telecommunications services for BT's global clients, ensuring successful management of service orders and adherence to the triple constraint in assigned projects. Oversees revenue recognition and facilitate seamless coordination between customers and technical designers in India and Brazil for projects encompassing Security, Cloud AWS, WAN, LAN, SD-WAN, Wireless and Voice. Actively facilitating weekly meetings with global customers and project teams across Americas, EMEA, and APAC regions. Additionally, playing a pivotal role in driving the digital transformation of global service delivery within the PMO vertical monitoring key performance indicators (KPIs) for service transition, generating weekly report
- Project Coordinator - Contractor at SondaaviancaMay 2017 - Jan 2019 (1 year 9 months)Implementation of the Simplify Crew project for tracking aircraft crew in the Avianca project within the Latin America region. Ensuring timely delivery of Azure cloud activities as per the project schedule and documentation for planned go-lives adhered to governance and compliance standards during cloud go-live and managed migrations, monitoring functional areas and suppliers involved in Avianca user management and platform module developments, ensuring deliveries and RFCs meet SLAs established in contracts, presenting weekly reports in Avianca Colombia – El Salvador project team meetings.
- Project Controller - Contractor at MultiempleosHuawei TechnologiesJan 2015 - Apr 2017 (2 years 4 months)Managing and controlling the telecommunications projects under the triple constraint established by the PMI within the PMO and Assurance & Managed Services Departments, controlling the infrastructure implementation of the different sites ensuring that the established reach out the customer's request as well as payment to the contractors by means of internal policies of the company, report to the project managers locals and Chinese staff about the progress of the infrastructure implementations in different product lines like LTE, BTS, WAN, LAN, ensuring compliance with revenue.
- IIngeniero
Education
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- Master of Business Administration - MBA, Business Administration and Management, GeneralEUDE Business SchoolJan 2019 - Jan 2021 (2 years 1 month)
- Majoring in Project Management, ManagementUniversidad Piloto de ColombiaJan 2016 - Jan 2017 (1 year 1 month)
- Diploma in Management Skills, Project ManagementPOLITECNICO SUPERIOR DE COLOMBIAJun 2015 - Dec 2015 (7 months)
- BSc Bachelor of Science in Electronic and Telecommunications Engineering, Computer Systems Networking and TelecommunicatUniversidad Católica de ColombiaJan 2010 - Jan 2015 (5 years 1 month)
- BSc Bachelor of Science in Electronic and Telecommunications Engineering, Computer Systems Networking and TelecommunicatUniversidad Católica de ColombiaJan 2010 - Jan 2015 (5 years 1 month)
Projects (professional or personal)
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- GGlobal Majors Contact Center Projects & ProgramsJul 2023Global implementation of the contact center software for the Nice products, including integration with existing systems, comprehensive training and ongoing support to ensure a smooth transition, increasing operational efficiency and boosting the revenue for the company in a diverse range of global customers in the different regions EMEA, APAC, AMRS.
- AAgora Decom ProgramApr 2022 - Jan 2023 (10 months)Large Decom program for 60 devices, routers, switches and load balancers in Agora T-minus for bank of America agora program, migrating the server connections in the devices in three datacenters in USA, assuring the server connections for more than 10000 servers to the new spine switches, load balancers and core/voice routers, 2 Million USD program revenue recognized.
- NNorth America Bank of America Programs MigrationFeb 2022 - Jun 2023 (1 year 5 months)Managing the Bank projects, technical review with Cisco engineering and bank of America customer about the telecom solutions, weekly reports and weekly project advance, coordination of the implementation of telecommunications solutions and revenue recognition tracking.
- AAntennas Peru Nationwide Installation RolloutOct 2021 - Jan 2022 (4 months)Rolling out the Antennas ku and c band in Peru Nationwide for minedu customer, responding as project director for service delivery unit in the implementation phase.
- SSD WAN Argos Latin America Roll OutSep 2021 - Jan 2022 (5 months)Rolling out the SD Wan implementation in Latin america region for Argos customer, responding as project director for service delivery unit in the implementation phase.
- HHughes Antennas Roll-Out Claro - MinticJun 2021 - Jan 2022 (8 months)Rolling out the antennas implementation in Colombia for Hughes customer, responding as project director for service delivery unit in the implementation phase.
- LLatin America ServiceNow ImplementationMar 2021 - Aug 2021 (6 months)ServiceNow Implementation in Latin America region as a company's solution for service delivery unit, deployment the solution for Andean, meca, Southern cone and Brazil, building project dashboards into the tool.
- TTelco Programs in Andean RegionFeb 2021 - Jan 2022 (1 year)Following up of the whole projects in Andean Region, recognizing revenue, checking scope and assuring the timelines.
- SService Transition Global PMONov 2020 - Jan 2021 (3 months)Creation of the kpis, renevue tracker, milestones tracking for more than 50 programs in service delivery transition, emea, Americas, apac
- SService Transition Global PMONov 2020 - Jan 2021 (3 months)Creation of the kpis, renevue tracker, milestones tracking for more than 50 programs in service delivery transition, emea, Americas, apac
- AAmericas Jabil Wan MigrationAug 2020 - Nov 2020 (4 months)Wan migration for all Americas Jabil sites, migrating SD WAN from BT to Verizon, routers, circuits and ISPs.
- GGlobal Jabil LAN-Security MigrationMay 2020 - Jul 2020 (3 months)LAN - Security migration of the services for Jabil customer for all global sites, emea, apac, americas for switches, WLAN, routers p2p, ixias and firewalls
- GGlobal SharePoint 365 deployment for RML verticalMay 2020 - Jan 2021 (9 months)Creation of the RML site in SharePoint office 365 for all regions, EMEA, APAC, Americas.
- LLatam Jabil Telecom ImplementationMay 2019 - Nov 2020 (1 year 7 months)Managing the service orders, technical review with the designer and customer, weekly report and weekly project advance, coordination of the implementation of telecommunication solution and revenue recognition tracking.
- LLatin America Simplify Crew ImplementationDec 2016 - Oct 2018 (1 year 11 months)Development of the new platform in avianca for the different aircraft crew in the company, calculating viatics, holidays, salaries, extra payments, project in whole latin america region.
- TTelefonica Optix ProjectJul 2016 - Aug 2016 (2 months)SDH Implementation in whole Colombia, fulfilling SLA and quality procedures.
- AAzteca DWDM ProjectJan 2016 - Jun 2016 (6 months)DWM Implementation in whole Colombia, fulfilling SLA and quality procedures.
- MMSD SMU Telefonica Operation ProjectJan 2016 - Oct 2016 (10 months)Operation and maintenance in zone coast and West of Colombia, fulfilling SLA and quality procedures established by client.
- DDirectv LTE ProjectOct 2015 - Mar 2016 (6 months)LTE wireless Implementation in whole Colombia, fulfilling SLA and quality procedures.
- EEPM Datacom ProjectMar 2015 - Oct 2015 (8 months)Datacom equipment implementation in Medellin Region of Colombia, fulfilling SLA and quality procedures established by client.
Awards
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- BBT Brilliant PerformanceApr 2020BT brilliant performance at Jabil account, closing several projects on time and recognizing revenue as expected.
- Intelligent Transportation SystemsDAADOct 2014ITS systems knowlegement in Karslruhe institute and dinamic control procedure in the Germany traffic planning.
- Intelligent Transportation SystemsDAADOct 2014ITS systems knowlegement in Karslruhe institute and dinamic control procedure in the Germany traffic planning.
- Champion Seventh Robotic's ContestUniversidad Católica de ColombiaApr 2014Seventh robotic's contest performed in the catholic university of Colombia with the participation of different universities in Bogota
Publications
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- Optimization of the Process and Installations for the Humidity Determination in Soils in the National Geographic LaboratUniversidad Piloto de ColombiaJan 2017
- Optimization of the Process and Installations for the Humidity Determination in Soils in the National Geographic LaboratUniversidad Piloto de ColombiaJan 2017Optimize the current moisture determination process carried out in the national laboratory of the institute Agustín Codazzi following the processes established by the PMI®.
- Intelligent Instrumentation System Implemented with Fuzzy Logic and Raspberry PIUniversidad Católica de ColombiaDec 2014This bachelor thesis presented the application of a fuzzy logic network system for swimming pools, watching three parameters, water level, number of people and pH levels. Parameters that are evaluated with their respective linguistic variables. This works system was developed in MATLAB® and it was included the fuzzy logic engine combined with the raspberry PI hardware, developed a prototype, as well as sensors and indicators for the control of the all mencioned variables, likewise with all the rules to determine the decisions and exits of the system.
- Intelligent Instrumentation System Implemented with Fuzzy Logic and Raspberry PIUniversidad Católica de ColombiaJan 2014