Independent Travel Manager
Dreamport
Feb 2026 - Current (5 months)
Independent Travel Manager
• Managed end-to-end travel arrangements and curated personalized itineraries for high-ticket clients, ensuring a seamless booking experience and achieving high levels of customer satisfaction.
• Developed and implemented effective marketing strategies and lead generation initiatives to expand the client base and drive revenue growth.
• Provided comprehensive technical and customer support through various channels, including live chat, email, and phone, while maintaining rigorous performance metrics to ensure service excellence.
• Utilized Microsoft 365, Google Workspace, and advanced CRM tools to streamline workflows, manage schedules, and maintain detailed records of client interactions.
• Executed outbound cal