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Facundo Prendone
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Buenos Aires, Argentina
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Résumé
Jobs
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Senior Ai Project ManagerTrafileaJan 2026 - Current (9 months)• Orchestrated the operational strategy to transition e-commerce processes from manual execution to intelligent automation, leveraging Shopify and Shopify Plus for scalable merchant operations.
• Coordinated a technical team including Diego, Nico, Isma, Douglas, Jose Mejia, and Alejandro Iruleguy to build a scalable SaaS ecosystem, ensuring efficient resource allocation and alignment on architectural requirements.
• Managed primary project delivery milestones, successfully driving the March 23 deployment of the 'Perfect Ad' builder and 'Competitive Intelligence' module from concept to launch.
• Instituted rigorous progress tracking and reporting mechanisms for internal tools, ensuring operational transparency across the board- Project ManagerReady SetJul 2023 - Jul 2025 (2 years 1 month)• Managed the R&D project lifecycle for an AI-powered video platform, driving its operational pivot from an internal efficiency tool into a fully licensed commercial SaaS product.
• Coordinated cross-functional workflows from initial concept to public launch, ensuring timely delivery of a platform that generates hundreds of unique videos from a single description.
• Streamlined the asset integration process, allowing the production team to effectively leverage a proprietary library of video assets and launch a new product line without operational bottlenecks. - Project ManagerMeerkat CxFeb 2023 - Jul 2023 (6 months)• Maintained a 95% customer renewal rate by analyzing operational bottlenecks and overseeing the rollout of a critical feature to eliminate implementation delays.
• Designed and operationalized a new request management system complete with status tracking, significantly increasing transparency, SLA adherence, and satisfaction for key accounts. - dProduct Owner, Financial Servicesdoola (YC S20)Jan 2022 - Dec 2022 (1 year)• Managed the end-to-end delivery of a white-label 'Banking-as-a-Service' product, driving a 34% increase in new customer conversion by resolving operational blockers for non-US founders.
• Coordinated the expansion into the Web3 market by shipping a B2B partnership API, creating a new, automated revenue stream for DAO integrations.
• Streamlined complex operational services, successfully managing the launch of a one-click CPA consultation feature and optimizing the EIN application process to reduce friction and improve success rates. - Associate, Operations & Customer SuccessdoolaJun 2021 - Jan 2022 (8 months)• Promoted to Acting Lead, taking ownership of training and supervising an 8-person team to maintain operational excellence and support rapid company growth.
• Collaborated directly with 10+ partners to structure and prepare custom service operations that supported new strategic initiatives.
Education
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- Cloud Digital Leader CertificateGoogleJan 2026 - Mar 2026 (3 months)
- DBachelor's Degree, Business AdministrationDi Tella, Buenos Aires, ArgentinaJan 2015 - Jan 2020 (5 years 1 month)
- USustainable Finance and Green Bonds Executive EducationUcemaJan 2022 - Feb 2026 (4 years 2 months)
- CFull Stack Developer / Node JSCoderhouse, Buenos Aires, ArgentinaJan 2021 - Dec 2022 (2 years)