F

Facundo Gonzalez

About

Detail

HOA Account Manager
Buenos Aires F.D., Argentina
Contact Facundo regarding: 
work
Full-time jobs
Starting at USD2k/month
Flexible work
Starting at USD13/hour

Timeline

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Job
school
Education
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Project

Résumé

Jobs verified_user 0% verified
  • G
    Account Manager
    Gordon James Realty (Washington D. C.,
    Oct 2025 - Current (1 year 1 month)
    Managing accounts of condominiums for a Real Estate company. Proficient in Google Sheets with 6 years of experience. Performs bank reconciliation tasks and engages in customer outreach via cold calling.
  • Cardo Systems
    Customer Service and Social Media Manager
    Cardo Systems
    Nov 2023 - Sep 2025 (1 year 11 months)
    • Delivers comprehensive technical and customer support, consistently achieving high Customer Satisfaction (CSAT) scores. • Manages high-volume customer interactions across email, live chat, and phone, diagnosing and resolving complex technical issues (e.g., device configuration, app connectivity, firmware). • Administers warranty and replacement processes efficiently, accurately documenting interactions in CRM systems (Salesforce, Zoho). • Analyzes performance metrics and identifies recurring issues, proactively proposing solutions for continuous improvement. • Conducts customer outreach through cold calling as part of support operations.
  • F
    Customer Support & Dispute Solving Agent
    Fluid Truck Inc.
    Jan 2023 - Oct 2023 (10 months)
    • Investigated and determined accountability for new damages on fleet vehicles, meticulously re-investigating disputed claims through evidence analysis and correlating information from diverse sources. • Provided direct, frontline support to USA customers via dedicated phone shifts, effectively addressing concerns and resolving operational issues related to vehicle usage and claims. • Instrumental in upholding customer satisfaction and ensuring the integrity of fleet management operations through a dual focus on dispute resolution and customer support, including cold calling outreach.
  • F
    Repairs Coordinator
    Fluid Truck Inc.
    Sep 2022 - Jan 2023 (5 months)
    In charge of getting our fleet of vehicles repaired as soon as possible, including cold calling vendors and customers for coordination and managing calendars.
  • A
    Talent Acquisition Leader
    Agnos Io (Remote)
    Apr 2021 - Aug 2022 (1 year 5 months)
    • Led the creation of a talent acquisition team and workflow, successfully hiring over 40 employees for the company and clients within a year. • Focused on acquiring high-quality leads and optimizing recruitment processes, utilizing cold calling for lead generation and managing calendars.
  • A
    Data Entry Agent
    Agnos Io (Remote)
    Mar 2020 - Apr 2021 (1 year 2 months)
    • Managed ETL (Extract, Transform, Load) processes, ensuring the CRM system was populated with qualified leads.
  • H
    Doorman
    Hilton Buenos Aires Hotel
    Nov 2017 - Jan 2020 (2 years 3 months)
    • Provided exceptional guest service, assisting with arrivals, luggage, and managing vehicle flow.
Education verified_user 0% verified
  • P
    Crew Cabin Degree
    Professional Aeronautic Training Institute (ANAC
    Jul 2016 - Dec 2016 (6 months)
  • O
    Bachelor's in Chemistry
    ORT Technical High School
    Mar 2011 - Dec 2015 (4 years 10 months)
Projects (professional or personal) verified_user 0% verified
  • A
    Freelance recruiting
    Agencia TOC
    May 2022 - Sep 2025 (3 years 5 months)
    Shortlisted and screened talents for a recruiting agency